Senior Program Manager- Communications
hace 3 semanas
We listen to the needs of our customers and users, we are passionate about fulfilling our mission to enable companies to realize their vision on the very best technology. We are looking for experts to join our NetSuite family to accelerate the evolution of our technology. By putting together a dynamic and passionate team of designers, writers, researchers, developers, product managers, and program managers we will be able to delight our customers by designing and executing next generation solutions that focus on insight, control, automation and agility.
The scope of our opportunity is endless
Yes. We’re absolutely serious.
And we can’t do it without your help.
We need organized, collaborative, and fearless servant leaders who are driven by executing agile at scale.
The NetSuite Product Communications Team supports a variety of internal communication initiatives throughout the product development organization. We are seeking someone to join our team in Barcelona to support day to day communications operations, contribute to special communications programs, and identify continuous improvement opportunities aimed in advancing our goals and strategies. You should have stellar written and verbal skills, be ready to use your creative mindset and experience to help plan internal events and communications campaigns, and be willing to learn and grow in your will also have the opportunity to work on expanding our communication enablement offerings with a variety of teams throughout the organization by creating and executing clear communications that are engaging, facilitate change, and drive a positive and productive organizational culture. The ideal candidate is organized, collaborative, and a problem solver. You should also have a positive attitude and demonstrate a passion for driving clarity and action through targeted communications. You value communication and collaboration as important factors in bringing together geographically dispersed remote and hybrid teams. You thrive on working well with others, with different knowledge levels and capabilities. You make the people around you better and incorporate ideas and inspiration from internal and external sources. You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best. You love rules and you know when to challenge them. You think systemically because you know that efficiency is not created in a vacuum. You know when to do something completely unique and when to trust your past experiences. You are an independent, self-motivated, and creative professional - capable of adapting quickly to a fast-paced environment. This is an active hands-on role that will require a program manager who can break down complex challenges. You must also have an extremely developed ability to create relationships and impeccable attention to detail.
Career Level - IC3
What you'll do:
As a communication specialist and program manager, your primary goal will be to provide communications and program management expertise to support and improve a variety of communication operations initiatives Leverage and promote engagement and adoption of communication channels, including presentations, email, video, messaging, and collaboration tools Monitor success rates, work with leaders, and bring innovative ideas to experiment and enhance communications, leading to higher audience engagement and impact Work with other team members to identify and plan necessary communication campaigns including targeted and recurring communications Use best practices to create cohesive narratives, identify and segment audiences with targeted messaging, and deliver a multi-channel communications approach Build infographics and visuals to communicate complex problems and ideas to adjust future communications for greater impact Work closely with teams to ensure successful, quality communications, engagements, and streamlined internal processes Document and maintain up to date best practices, process and procedure documentation Aid in organizational/team change management needs through communications and other methods to mitigate risk Participate in corporate event planning both before and during the events Build relationships with Product team members to better understand their needs and how we can support them Maintain and update employee contact listsSkills:
Proven experience communicating for action Experience in driving complex and multiple projects and programs. Outstanding communication skills, both written and orally Proficient in email management tools (Eloqua experience a plus) Knowledge of Adobe Creative Cloud or similar graphic and editing tools Proficiency in copywriting and editing General leadership skills Highly organized Superior analytical skills Excellent facilitator Experienced in change management, agile and scrum methodologies, design thinking Stakeholder management Collaborative, will be able to work across many areas of an organization Understands the why (or asks why if not) Naturally connects distinct components to the larger picture (can see the forest from the trees) Unfazed by ambiguity - we strive to clarity, but accept undefined is the default state Not constrained by role definition; contributes wherever needed to make NetSuite a success A positive and resilient personality. You must be able to embrace feedback and have a desire for continuous iteration and improvement Education background in Communications, Journalism, Marketing, Public Relations, or similar preferred Excellent communication skills: office and company language is English Flexibility to work with geographically distributed teams
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