EMEA Client

EMEA Client & Broker Engagement Associate

Location: one of our continental European locations (Milano/Italy, Madrid/Spain)

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial
and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through
a diversified, multichannel distribution network.

About the role

What you need to know:

• Lead on the programme management and coordination of EMEA Client & Broker Engagement (CBE) initiatives and strategies as required, this could include CBE’s 3 Year Plan, EMEA MWB’s, Brokers engagement, International Client Calls, CX (Customer Experience) initiatives
• Provide project management through leading on EMEA CBE projects ensuring project plans are in place and timelines are adhered to. 
• Responsible for preparing and briefing the ‘Head of CBE - EMEA’ for presentations, high level interviews, speeches, townhalls and key market events.
• Provide input into agenda and content into key CBE events (ECF, Client Forums, FERMA, Webinars, etc)
• Undertake an operational management role to effectively drive performance across EMEA CBE by ensuring day-to-day activities are aligned to business goals and priorities.
• Work closely and maintain relationships with key stakeholders across the AIG EMEA business to ensure alignment with all products, key functions and cluster/country leads.  
• Work closely and maintains relationships with selected external partners e.g. broker leaders to progress joint initiatives.
• Prepare the monthly EMEA CBE update for the AIG International Leadership Team (ILT) and other Senior Leaders across EMEA LT.
• Work closely with distribution leaders in AIG International to ensure a ‘global approach’ is maintained. 
• Maintain a close interaction with AIG Government Affairs & Public Affairs to ensure CBE are aligned with key messaging e.g., climate change, ESG, governmental direction, current affairs, geopolitical activity etc.

What we’re looking for:

• Bachelor’s degree or equivalent in Business, Law or equivalent studies
• Demonstrable experience of project management in an international company with various locations across EMEA.
• Professional experience making recommendations and decisions based on complex data / information and proven ability to demonstrate experience in supporting Executive level stakeholders and/or similar high-profile positions.
• Proficiency with MS Office applications.
• Excellent communications skills in English and another European language (French, German, Italian, Spanish)
• Track record of dealing well with ambiguity, prioritizing needs, and delivering results in a fast-pace environment
• Ability to maintain confidentiality and handle sensitive and confidential information as well as manage multiple priorities.
• Team player with strong interpersonal skills coupled with creative problem-solving. 

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

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