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ABOUT EVERNEX INTERNATIONAL EVERNEX specializes in the maintenance of IT infrastructures worldwide, offering a comprehensive range of services including maintenance, spare parts, and additional services such as recycling, secure data erasure, data center relocation, library repairs, IT equipment rental, and financial solutions. EVERNEX delivers its IT services and solutions in over 170 countries around the world. Evernex, a fast-growing French international company specializing in IT system maintenance, IT equipment refurbishment, and professional services, is expanding its team in Spain. We are looking for an experienced Senior Account Manager to develop our customer portfolio, manage a local sales team, and contribute to our growth in the Spanish market. Permanent position based in Madrid (frequent travel within Spain). Responsibilities and Missions: Business Development and Customer Portfolio Management: Identify significant opportunities to accelerate revenue growth in Spain. Develop a high-potential, high-profitability customer portfolio. Achieve ambitious revenue and profit margin targets (annual and quarterly). Continuously identify, propose, and secure new opportunities with existing and potential customers. Build lasting, trust-based relationships with key accounts, stakeholders, and executive sponsors. Promote and sell the company's IT solutions and services, creating additional opportunities beyond existing offerings. Manage the entire negotiation process (calls, meetings, proposals) through to contract signing. Internal Collaboration: Work with technical teams to draft contracts and onboard new customers. Act as a liaison between customers and internal teams (support, logistics, technical). Strategy and Reporting: Develop clear and ambitious action plans (business plans) for commercial growth in Spain. Analyze customer product usage and anticipate their needs. Monitor customer satisfaction and ensure exceptional daily service. Regularly report progress on initiatives to internal and external stakeholders. Forecast and track key performance indicators for accounts. Continuous Improvement: Strengthen the company's reputation by exploring innovative opportunities and adding value to achievements. Proactively resolve potential issues and optimize business processes. Required Profile: Education and Experience: Degree in Economics/Management, Business, or equivalent (a degree in IT is a plus). Minimum 10 years of B2B sales experience in the Spanish market, ideally in the IT sector (Maintenance, TPM, enterprise solutions, Infrastructure). Experience selling IT solutions to large corporate clients or public institutions. Technical Skills: Proficiency in Microsoft Office and database tools (CRM). Fluent in Spanish and English (professional level). Soft Skills: Strategic mindset and results-driven. Excellent negotiation and communication skills (initiate, persuade, close). Diplomacy, organization, and ability to work in a multicultural team. Proactive problem-solving skills. Strong customer service orientation and ability to build lasting relationships.
