Client Operations Executive
hace 2 semanas
Client Operations Executive Full time Remote About Us HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB SUMMARY We are looking for French Client Operations Executives to join our Customer Relationship Center. In this role you will have the opportunity to give support to our clients in order to achieve one of our main objectives "Delivering unique holidays to our customers". We are looking for candidates, who are based in Mallorca. RESPONSIBILITIES: • Provide excellent customer service. • Attend clients' queries through phone calls and emails, by being proactive, courteous, friendly, and helpful. • Ensure that all clients' requests, issues and complaints are resolved promptly and accurately, per defined policies, guidelines, terms and conditions. • Promote goodwill when dealing with clients and internal sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty. • Act and suggest on improvement opportunities identified during daily work. • Negotiating for appropriate compensation / refunds / solutions. POSITION REQUIREMENTS: • Fluency in English and French - written and spoken • Any additional language would be an advantage • Flexibility to provide support to all members of the Global Support team as and when required. • Excellent time management skills with the ability to work well under pressure in a fast paced environment. • Communication and negotiation skill is the key for this position, as you will be spending most of your time listening and trying to come up with the solution that work out best for all parties At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
-
Client Operations Executive
hace 2 semanas
Cequelinos, España HBX Group A tiempo completoClient Operations ExecutiveFull time Remote About UsHBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to...
-
Customer Operations Executive
hace 2 semanas
Cequelinos, España EVEREC A tiempo completoCustomer Operations Executive – Barcelona, Spain – EV Charging / Cleantech – Remote/Hybrid – up to €45K + BenefitsJob Title: Customer Operations Executive – Southern Europe Location: Barcelona, Spain (Hybrid) Contract Type: Permanent Compensation: up to €45k Languages Required: Spanish/Portuguese/Italian, plus EnglishAbout the CompanyWe're...
-
Account Executive
hace 2 semanas
Cequelinos, España Volkswagen Group Services Barcelona A tiempo completoEn Volkswagen Group Services Barcelona estamos en búsqueda de un/a Account Executive para el producto/proyecto de uno de nuestros clientes.Como Ejecutivo de Cuentas para nuestro producto SaaS, serás responsable de cultivar y expandir relaciones con nuevos clientes. Serás el punto de contacto principal, entendiendo sus necesidades comerciales, asegurando...
-
Account Executive
hace 2 semanas
Cequelinos, España Volkswagen Group Services Barcelona A tiempo completoEn Volkswagen Group Services Barcelona estamos en búsqueda de un/a Account Executive para el producto/proyecto de uno de nuestros clientes. Como Ejecutivo de Cuentas para nuestro producto SaaS, serás responsable de cultivar y expandir relaciones con nuevos clientes. Serás el punto de contacto principal, entendiendo sus necesidades comerciales, asegurando...
-
Operations Manager
hace 1 semana
Cequelinos, España Crane Worldwide Logistics A tiempo completoCrane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Operations Manaer will be accountable for leading, directing and managing site operations to ensure consistent high level service quality and client satisfaction,...
-
Operations Manager
hace 3 semanas
Cequelinos, España Crane Worldwide Logistics A tiempo completoCrane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.The Operations Manaer will be accountable for leading, directing and managing site operations to ensure consistent high level service quality and client satisfaction,...
-
SALES EXECUTIVE
hace 3 semanas
Cequelinos, España Commcenter A tiempo completo¿Te apasionan las ventas y la atención al cliente? En Commcenter, distribuidor líder en telecomunicaciones, buscamos un/a Sales Executive para fortalecer y hacer crecer las relaciones con nuestras cuentas de empresa (PYMES).Tu misiónSerás la persona responsable de gestionar y desarrollar una cartera de clientes, asegurando su satisfacción,...
-
Director/a de Cliente con Inglés
hace 2 semanas
Cequelinos, España W Executive España A tiempo completoEmpresa líder del sector de la alimentación Definir, liderar y supervisar la estrategia de calidad y seguridad alimentaria de la compañía, asegurando el cumplimiento normativo, la mejora continua de procesos y la satisfacción del cliente, garantizando que los productos cumplen con los más altos estándares de inocuidad, legalidad y calidad. Diseñar y...
-
Sales Executive Senior Marítimo y Aéreo
hace 4 semanas
Cequelinos, España Paul Marlex A tiempo completoEmpresa referente en el sector transitario busca incorporar un Sales Executive Senior con experiencia consolidada en transporte marítimo y aéreo.¿Cuál será tu misión en la empresa?• Desarrollo de negocio en la zona norte de España.• Gestión de cuentas claves.• Establecer relaciones estables y de largo plazo con clientes actuales y...
-
Account Executive
hace 2 semanas
Cequelinos, España Kokuai A tiempo completoEn Kokuai creemos que la mejora de la experiencia del paciente es la clave para el éxito de las clínicas dentales. Por eso creamos un software que permite automatizar tareas y mejorar la comunicación con los pacientes. Para crear soluciones diferenciales, el talento es fundamental. Estamos en una fase de crecimiento y escalado, y el equipo comercial es...
