Customer Support Engineer
hace 2 semanas
About XebiaWith over 20 years of experience, our global network of passionate technologists and pioneering craftsmen deliver cutting-edge technology and game-changing consulting to companies on the brink of transformation.Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos.Since 2001, we have grown from a Java company into a full-service digital consulting company with 5,500+ professionals working on a worldwide ambition.We are organized in complementary service lines – teams with a tremendous amount of knowledge and experience within a particular field, such as Agile, DevOps, Data and AI, Cloud, Software Technology, Functional Programming, Intelligent Automation, and Microsoft.We help the world's top 250+ companies and category leaders overcome digital challenges, embrace innovation, adopt new technology, and implement new business models.In addition to high-quality consulting, we also provide offshoring and nearshoring services.For more details, please visit the Role As a Cloud Platform Support Engineer at Xebia, you will join our dynamic Engineering team to support our clients' data and compute infrastructure on GCP.This role is perfect for a technical expert who combines Google Cloud knowledge with hands-on troubleshooting experience, thriving in environments where adaptability and technical excellence are essential.Responsibilities: Troubleshoot and resolve complex issues related to clients' Data Platform components, including BigQuery, Workflows, Batch.Support compute infrastructure needs for client users, including containerization, environment setup, and dependency management.Diagnose and resolve issues.Configure and optimize batch processing environments tailored to specific client workload demands.Automate environment setup and management through Infrastructure as Code (IaC).Assist client users with integration issues between platforms and enterprise tools Collaborate with cross-functional teams to ensure successful issue resolution for our clients.Requirements: Basics: 1+ years of support experience with GCP Customer support focused mindset Strong understanding of Google services, including BigQuery, Workflows, Batch, Dataproc, Dataflow, Cloud Run, GCS, monitoring, logging, VPC concepts, and networking.Proficiency in interpreting code written in Python, R, and Java.Experience with containerization technologies (Docker).Hands-on experience with automation tools like Git and GitHub Actions Familiarity with GCP Console and command-line tools.Strong analytical and problem-solving abilities.Excellent communication skills and ability to respond effectively to client users' queries.Experience taking ownership of technical issues from identification to resolution.Self-motivated learner with the ability to quickly adapt to new technologies.Nice to have: Experience with 3rd party tools commonly used in data platforms like Colibra.Understanding of Microsoft Identity Manager (MIM) for permission-related troubleshooting. xsgfvudExperience with automation of environment setup through Infrastructure as Code (IaC).Ability to work in a fast-paced consulting environment Strong collaboration skills and ability to work with minimal supervision
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Customer Support Engineer
hace 4 días
Valencia, España Zoho Europe A tiempo completoZoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated Customer Support Engineer to join our team and provide exceptional support to our customers in the European market.Are you a proactive and technically minded professional who enjoys solving viajar complex challenges...
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Customer Support Engineer
hace 2 semanas
Valencia, Valencia, España Zoho Europe A tiempo completoZoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated Customer Support Engineer to join our team and provide exceptional support to our customers in the European market.Are you a proactive and technically minded professional who enjoys solving complex challenges for...
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Customer Support Engineer
hace 2 semanas
Valencia, España Xebia A tiempo completoAbout XebiaWith over 20 years of experience, our global network of passionate technologists and pioneering craftsmen deliver cutting-edge technology and game-changing consulting to companies on the brink of transformation.Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles...
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Customer Support Lead
hace 1 semana
Valencia, España iPronics Programmable Photonics A tiempo completoAt iPronics , we’re building the future of software‑defined photonics. The Customer Support Lead will be responsible for overseeing customer support operations, providing technical assistance to clients using our iPronics Optical Circuit Switch products, and conducting validation tests on units prior to shipment. This role requires a blend of customer...
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Technical Support Engineer
hace 1 semana
Valencia, España SABIA Personal A tiempo completoNuestro cliente: líder internacional en el diseño de sistemas de análisis de vídeo basados en tecnologías de inteligencia artificial y visión por computador. Desarrollan algoritmos patentados altamente sofisticados para proteger y garantizar la seguridad de empresas, propiedades e infraestructuras críticas. Presente en más de 40 países y con 40.000...
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Customer Support Lead
hace 1 semana
Valencia, Valencia, España iPRONICS A tiempo completoAtiPronics, we're building the future of software-defined photonicsThe Customer Support Lead will be responsible for overseeing customer support operations, providing technical assistance to clients using our iPronics Optical Circuit Switch products, and conducting validation tests on units prior to shipment. This role requires a blend of customer service...
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Support Engineer
hace 2 semanas
Valencia, España Open Assessment Technologies S.A. A tiempo completoOpen Assessment Technologies is growing, and we're looking for a Support Engineer Level 3 to join our Technical Support team and ensure the reliability, stability, and performance of the systems powering large-scale Computer-Based Assessment (CBA) campaigns worldwide. In this role, you will take ownership of complex technical investigations and provide the...
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Customer Support Agent
hace 1 semana
Valencia, Valencia, España Polylia Language Hub A tiempo completoWork & Travel Opportunity in Greece – Customer Support AgentLocation:Greece (Athens or Work From Anywhere in Greece)Position:Customer Support AgentLanguage:SpanishWork Schedule:Monday – Friday | 10:00 – 01:00 (diverse shifts between these hours)Contract Type:Full-timeRemote Option:YES (WAH – Work At Home Available)Job DescriptionWe are looking...
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Support Engineer
hace 2 semanas
Valencia, España Open Assessment Technologies S.A. A tiempo completoOpen Assessment Technologies is growing, and we’re looking for a Support Engineer Level 3 to join our Technical Support team and ensure the reliability, stability, and performance of the systems powering large-scale Computer-Based Assessment (CBA) campaigns worldwide. In this role, you will take ownership of complex technical investigations and provide the...
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Spanish-Speaking SaaS Support Engineer, Valencia
hace 4 días
Valencia, España Zoho Europe A tiempo completoA leading SaaS company based in Valencia seeks a proactive Customer Support Engineer to excel in technical support for Spanish-speaking clients. The role demands 3–5 years of experience in SaaS environments with fluency in both Spanish and English. You will troubleshoot issues, assist in integrating solutions, and collaborate with teams to enhance customer...
