Customer Support Engineer
hace 4 días
Zoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated Customer Support Engineer to join our team and provide exceptional support to our customers in the European market.Are you a proactive and technically minded professional who enjoys solving viajar complex challenges for customers? As a Customer Support Engineer, you’ll play a key role in helping businesses develop and optimize solutions using our suite of software products. You will assist customers in configuring integrations, building automations, and resolving technical issues efficiently, ensuring they get the most value from our platform.As part of our team, you will be on the front lines, helping our European customers succeed.Your day‑to‑day will involve:Becoming a subject matter expert on Zoho's suite probable business applications, mastering their features, configurations, and integration capabilities.Serving as a trusted technical advisor for our Spanish‑speaking customers via phone, chat, and email, providing in‑depth troubleshooting and solution guidance.Collaborating with cross‑functional teams to investigate complex technical scenarios, reproduce issues, and drive timely resolutions.Assisting customers in configuring integrations and automations to optimize their workflows and validate proof‑of‑concept solutions.Contributing to a culture of continuous improvement by documenting best practices, refining internal processes, and sharing knowledge across teams.Maintenerated accurate case records and insights to help enhance both customer experience and product quality.Requirements3–5 years of experience in technical support, SaaS support, or system administration roles.Fluent proficiency in Spanish and a strong command of English, both written and verbal. This is mandatory for supporting our key market.Strong technical understanding and familiarity with SaaS environments; experience configuring integrations, automations, or API‑based workflows is an advantage.A natural ability to solve problems and analyse complex issues.An adaptable mindset and a willingness to learn new product features quickly.Comfortable working in a collaborative, in‑office environment.Bonus SkillsBasic programming or scripting knowledge.Experience working with REST APIs.Familiarity with database concepts.Experience configuring or troubleshooting SaaS integrations.27 days vacation excluding public holidays and statutory holidays.Health Insurance.Company lunch provided for when employee is in the office.MacBook, mobile, and paid SIM for business use.Company‑paid travel insurance for business purposes.Opportunity to work with a global team and contribute to the growth of a leading technology company.Please note that this role is based in Valencia and will require periodic travel.It is important for the applicant to hold a national or EU passport, have a valid work authorization. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.Join Zoho Corporation Europe today and be part of a company that is revolutionising the Cesar way businesses operate.Together, let's shape the future of business softwareSeniority levelMid‑Senior levelEmployment typeFull‑timeJob functionInformation TechnologyIndustriesIT Services and IT Consulting#J-18808-Ljbffr
-
Customer Support Engineer
hace 2 semanas
Valencia, Valencia, España Zoho Europe A tiempo completoZoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated Customer Support Engineer to join our team and provide exceptional support to our customers in the European market.Are you a proactive and technically minded professional who enjoys solving complex challenges for...
-
Customer Support Engineer
hace 2 semanas
Valencia, España Xebia A tiempo completoAbout XebiaWith over 20 years of experience, our global network of passionate technologists and pioneering craftsmen deliver cutting-edge technology and game-changing consulting to companies on the brink of transformation.Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles...
-
Customer Support Engineer
hace 2 semanas
Valencia, España Xebia A tiempo completoAbout XebiaWith over 20 years of experience, our global network of passionate technologists and pioneering craftsmen deliver cutting-edge technology and game-changing consulting to companies on the brink of transformation.Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles...
-
Customer Support Lead
hace 7 días
Valencia, España iPronics Programmable Photonics A tiempo completoAt iPronics , we’re building the future of software‑defined photonics. The Customer Support Lead will be responsible for overseeing customer support operations, providing technical assistance to clients using our iPronics Optical Circuit Switch products, and conducting validation tests on units prior to shipment. This role requires a blend of customer...
-
Technical Support Engineer
hace 1 semana
Valencia, España SABIA Personal A tiempo completoNuestro cliente: líder internacional en el diseño de sistemas de análisis de vídeo basados en tecnologías de inteligencia artificial y visión por computador. Desarrollan algoritmos patentados altamente sofisticados para proteger y garantizar la seguridad de empresas, propiedades e infraestructuras críticas. Presente en más de 40 países y con 40.000...
-
Customer Support Lead
hace 1 semana
Valencia, Valencia, España iPRONICS A tiempo completoAtiPronics, we're building the future of software-defined photonicsThe Customer Support Lead will be responsible for overseeing customer support operations, providing technical assistance to clients using our iPronics Optical Circuit Switch products, and conducting validation tests on units prior to shipment. This role requires a blend of customer service...
-
Customer Support Agent
hace 7 días
Valencia, Valencia, España Polylia Language Hub A tiempo completoWork & Travel Opportunity in Greece – Customer Support AgentLocation:Greece (Athens or Work From Anywhere in Greece)Position:Customer Support AgentLanguage:SpanishWork Schedule:Monday – Friday | 10:00 – 01:00 (diverse shifts between these hours)Contract Type:Full-timeRemote Option:YES (WAH – Work At Home Available)Job DescriptionWe are looking...
-
Support Engineer
hace 2 semanas
Valencia, España Open Assessment Technologies S.A. A tiempo completoOpen Assessment Technologies is growing, and we're looking for a Support Engineer Level 3 to join our Technical Support team and ensure the reliability, stability, and performance of the systems powering large-scale Computer-Based Assessment (CBA) campaigns worldwide.Descubra más sobre las tareas diarias, las responsabilidades generales y la experiencia...
-
Support Engineer
hace 2 semanas
Valencia, España Open Assessment Technologies S.A. A tiempo completoOpen Assessment Technologies is growing, and we're looking for a Support Engineer Level 3 to join our Technical Support team and ensure the reliability, stability, and performance of the systems powering large-scale Computer-Based Assessment (CBA) campaigns worldwide. In this role, you will take ownership of complex technical investigations and provide the...
-
Support Engineer
hace 2 semanas
Valencia, España Open Assessment Technologies S.A. A tiempo completoOpen Assessment Technologies is growing, and we’re looking for a Support Engineer Level 3 to join our Technical Support team and ensure the reliability, stability, and performance of the systems powering large-scale Computer-Based Assessment (CBA) campaigns worldwide. In this role, you will take ownership of complex technical investigations and provide the...
