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hace 3 semanas
En Bizneo, una de las mayores HR Tech de Europa y LATAM, abrimos una oportunidad de beca formativa para estudiantes interesados en el sector de Recursos Humanos que quieran desarrollarse en el área de relacionamiento de cliente y soporte técnico dentro del sector SaaS. Una gran oportunidad para aprender de un entorno tecnológico y de alto crecimientoPor favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta oportunidad a continuación. ¿Cuáles serán tus funciones? Asistencia de primer y segundo nivel (N1/N2) vía chat o email a clientes que usan nuestro software de recursos humanos.Formarte constantemente en las funcionalidades del producto y novedades a través de nuestras guías y sesiones con el equipo.Registro y seguimiento de incidencias y solicitudes en sistemas de ticketing (Zendesk y Jira), asegurando su correcta documentación.Colaboración en tareas de back-office: importación de datos, limpieza, configuración de entornos de prueba.Soporte microinformático a usuarios internos (hardware, red, sistemas operativos y aplicaciones como CRM, Jira, Dialer, etc.). ¿Qué buscamos? Facilidad para aprender nuevas herramientas y software.No es necesario pero es un plus si además hablas alguno de estos idiomas: italiano, portugués o francés. ¿Qué ofrecemos? Beca remunerada 800€/mesJornada de 9h a 18.30h de Lunes a Jueves. xsgfvud Viernes de 9 a 15h.Teletrabajo 100%.Jornada intensiva en Julio y Agosto (8h a 15h)Formación continuaPosibilidades reales de crecimientoHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
