Account Manager B2C
hace 2 semanas
Overview of the Role:The Account Management department aims to acquire and retain clients in our high valued segments. As an Account Manager you will handle our client portfolio whom you hold the overall responsibility to grow and retain.Retention strategy is to keep close contact with current customer base and incentivise them by offering customer service beyond what is expected, e.g. escalating issues, issuing bonuses, customizing offers/arrangements, host events etc. In addition, the role involves thorough client analysis, improvements in ways of working, both internally and towards clients, to ensure the business revenue from each client is optimized.Participating in marketing and development projects such as seasonal/recurring promotions, product rebranding, process improvements and development of user experience is expected, while ensuring all projects are executed effectively and align with our strategic goals.If you're a team player with strong social skills combined with analytical talent and solid business acumen, we'd love to hear from youPrimary Tasks & Responsibilities:Daily contact with designated client portfolios through different channels, e.g. Telegram, WhatsApp, Zendesk & e-mail.Drive main KPIs of the team; turnover, deposits, player activity, revenue optimisation and bonus management;Follow customer segments and movements within;Bonus management aligning with overall team KPIs;Data driven player migration between our platforms to optimize revenue;Ticket escalations;Follow up on customer feedback;Plan, execute and evaluate targeted promotional campaigns;Plan and host customer events, some traveling is expected;Collaborate with other departments, e.g. risk, operations, trading, marketing, CRM, external partners, etc. and work on further improvements;Required Qualifications & Skills:Experience in the iGaming, sportsbook background, is preferable and will be considered an advantage;Fluency in both written and spoken English is essential;Proficient in data analysis to derive valuable insights and make informed decisions;Customer-focused individual experienced in client relations or account management;Strong communication skills, negotiation and relationship-building skills; Highly motivated with a proactive, hands-on attitude;Willingness to travel and attend events;Company Culture & Benefits:Hybrid working model;Wellbeing Allowance;Comprehensive Private Health Insurance;Open and collaborative work environment;International team with opportunities for learning and skill development;Team-building activities and office events;
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Account Manager B2C
hace 2 semanas
Marbella, España Isoall Ltd A tiempo completoOverview of the Role: The Account Management department aims to acquire and retain clients in our high valued segments. As an Account Manager you will handle our client portfolio whom you hold the overall responsibility to grow and retain. Retention strategy is to keep close contact with current customer base and incentivise them by offering customer service...
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Account Manager B2c
hace 2 semanas
Marbella, España Isoall Ltd A tiempo completoOverview of the Role: The Account Management department aims to acquire and retain clients in our high valued segments. As an Account Manager you will handle our client portfolio whom you hold the overall responsibility to grow and retain. Retention strategy is to keep close contact with current customer base and incentivise them by offering customer...
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Account Manager B2C
hace 2 semanas
Marbella, España Isoall Ltd A tiempo completoOverview of the Role:The Account Management department aims to acquire and retain clients in our high valued segments. As anAccount Manageryou will handle our client portfolio whom you hold the overall responsibility to grow and retain. Retention strategy is to keep close contact with current customer base and incentivise them by offering customer service...
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Account Manager B2C
hace 2 semanas
Marbella, España Isoall Ltd A tiempo completoOverview of the Role: The
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Account Manager
hace 22 horas
Marbella, Málaga, España Isoall Ltd A tiempo completoOverview of the Role:The Account Management department aims to acquire and retain clients in our high valued segments. As anAccount Manageryou will handle our client portfolio whom you hold the overall responsibility to grow and retain.Retention strategy is to keep close contact with current customer base and incentivise them by offering customer service...
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Key Account Manager – Sector Vinos y Bebidas
hace 1 día
Marbella, Málaga, España Metafase, Profesionales de la Venta Externa A tiempo completoBuscamos Key Account Manager para el sector de vinos y bebidas en Andalucía OrientalMETAFASE, compañía deoutsourcing comercialperteneciente alGrupo Carreras(empresa familiar líder en logística desde 1933 y referente en Europa), busca incorporar un/aKey Account Manager (KAM)para gestionar las zonas deMálaga, Córdoba, Granada y Algeciras...
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Key Account Manager — Payment Gateway
hace 1 semana
Marbella, Málaga, España SetoPay A tiempo completoAbout SetoPay SLSetoPay SL is a fast-growing Payment Service Provider (PSP) headquartered in Marbella, Spain, providingonline payment processing, gateway solutions, and compliance support to international merchants. We partner closely with businesses to help them scale securely and efficiently through reliable payment infrastructure.Position OverviewWe...
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Marbella, Málaga, España SetoPay A tiempo completoStart Date: 1st December (ideal)About SetoPay SL:SetoPay SL is a European fintech company specializing in payment gateway and financial processing solutions for businesses across multiple industries. Our platform provides reliable, compliant, and scalable payment services that help clients expand globally and operate efficiently.We're growing quickly and are...
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Key Account Manager — Payment Gateway
hace 1 semana
Marbella, España SetoPay A tiempo completoAbout SetoPay SLSetoPay SL is a fast-growing Payment Service Provider (PSP) headquartered in Marbella, Spain, providing online payment processing, gateway solutions, and compliance support to international merchants.Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción.We...
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Key Account Manager — Payment Gateway
hace 1 semana
Marbella, España SetoPay A tiempo completoAbout SetoPay SLSetoPay SL is a fast-growing Payment Service Provider (PSP) headquartered in Marbella, Spain, providing online payment processing, gateway solutions, and compliance support to international merchants. We partner closely with businesses to help them scale securely and efficiently through reliable payment infrastructure.Position OverviewWe are...
