Customer Service Assistant
hace 2 días
Company DescriptionEkseption is a multi-brand luxury boutique in Madrid's exclusive Salamanca district. We sell a selection of carefully curated RTW, leather goods, accessories, home objects and beauty products. We work with established luxury brands and emerging designers. We are looking for a customer care agent to join our team to support our e-commerce team in a client-facing position.Key Responsibilities Ensure correct and prompt customer order processing, including but not limited to quality control, logistical matters, package preparation, and correct payment processingHandle customer product returns, interacting with the finance team, and confident to manage any return issues Ensure constant update of e-commerce data, including customer and order master dataMonitor and handle client requests via phone, live chat, email, and WhatsAppPrepare weekly client communication of new arrivals, restock, etc.Maintain a comprehensive understanding of our products to better assist customers and ensure customer satisfaction Support with product management functions such as, but limited to writing detailed description in Spanish and English, categorizing products, ensuring accurate sizing information and color filters, etc. Support with daily activities and ad hoc tasks as they ariseQualificationsFlexible and able to adapt easily, self-starter who can work on a small teamExperience working with ERP systems and analytical skillsCustomer-oriented mindset with problem-solving abilitiesStrong attention to detail and ability to manage multiple tasks simultaneouslyComputer proficient with Microsoft Office (Excel) Knowledge of English and Spanish is a must (both written and spoken). Please abstain from applying if you do not speak English fluently.
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Customer Service Assistant
hace 2 días
Cequelinos, España GRUPO EKSEPTION A tiempo completoCompany Description Ekseption is a multi-brand luxury boutique in Madrid’s exclusive Salamanca district. We sell a selection of carefully curated RTW, leather goods, accessories, home objects and beauty products. We work with established luxury brands and emerging designers. We are looking for a customer care agent to join our team to support our...
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Customer Service Specialist with English
hace 2 semanas
Cequelinos, España UNOde50 A tiempo completoHey! At UNOde50, normality is left at the door. “Goodbye, boredom! Hello UNO world!” Here, being yourself is not only allowed, it's applauded! If you like to fly high and dream big, this is your project. Do you think you are our “ONE in a million” for the position of Customer Service Specialist with English? Let’s see if you have what it takes to...
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Customer Service
hace 14 horas
Cequelinos, España The Adecco Group A tiempo completoDesde grupo Adecco buscamos un/a Customer Service, para incorporarse a una compañía multinacional de biotecnología agrícola ubicada en Madrid. ¿Qué ofrecemos? Jornada Completa Duración de contrato a través de Adecco de 4 meses Posibilidad de teletrabajo, aunque el primer mes y medio será presencial Lugar de trabajo: Zona Barajas, Madrid Salario...
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Assistant Store Manager
hace 14 horas
Cequelinos, España POP MART A tiempo completoAssistant Store Manager Industry: Designer toys and collectible pieces Location: Madrid - Gran Vìa Job type: Full time Permanent Working Hours: 40 hours per week (Mon - Sun) About POP MART Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and...
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Facilities Services Assistant
hace 5 días
Cequelinos, España Euro London Appointments A tiempo completoFacilities Services AssistantMadrid | Fully on-site | Monday to Friday, 9:00–18:00Start date: January / FebruaryAre you someone who already has a bit of experience in office, facilities, or workplace support and is now looking for a role where you can be more involved, gain visibility, and build on what you've learned so far?We are recruiting a Facilities...
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Cequelinos, España Decskill España A tiempo completoDecskill nace en 2014 con una misión clara: aportar valor a través del conocimiento tecnológico. Desde entonces, ayudamos a empresas a enfrentar los desafíos del mundo digital con modelos de negocio que aseguran capacitación, flexibilidad y agilidad.Hoy somos un equipo de +600 personas, con oficinas en Lisboa, Oporto y Madrid , y seguimos creciendo....
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Customer Experience Specialist
hace 1 semana
Cequelinos, España Workster A tiempo completoWorkster is partnering with one of the largest global outsourcing companies to recruit Spanish-speaking Customer Support Experts for various international projects across multiple industries. These roles support major global companies in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer...
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Project Manager Customer Experience
hace 2 semanas
Cequelinos, España Orquest - Retail Smart Planning A tiempo completoOrquest was born to serve the retail industry through Artificial Intelligence Workforce Optimization Software. We will continually listen to the changing needs of our customers to determine the direction of our software, service, and support. That's why we're looking to recruit an outstanding Project Manager to join the Customer Success Team. In this role,...
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Service Delivery Leader
hace 4 semanas
Cequelinos, España Palo Alto Networks A tiempo completoOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...
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Cequelinos, España Talent Search People A tiempo completoUnisciti a una realtà leader nel settore del merchandising, specializzata nella vendita e distribuzione di articoli promozionali per aziende e agenzie in tutto il mondo. Con sede nel cuore di Barcellona, i nostri uffici moderni e ben collegati offrono un ambiente internazionale, innovativo e collaborativo.. ¿Qué harás? Il tuo ruolo: Customer Service...