Desktop Support Specialist
hace 9 horas
work type: Dispatch ( Part time)Contract : B2BJOB DESCRIPTIONDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years' experience in Windows Desktop support.Position Responsibilities and FunctionsProvide first/second level contact and problem resolution for customer issues.Work with vendors to remediate complex AV issues as needed.Provide timely communication on issue status and resolution.Maintain ticket updates for all reported incidents.Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.Should have basic knowledge of Mac operating system, to support Apple pc users.Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.Candidate Required Minimum Qualifications and SkillsBachelor's Degree or equivalent in Computer Science or related field.CompTIA A+, Microsoft Certified Professional (MCP) or better.Minimum of 2-3 years of IT experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.Proven analytical, troubleshooting and problem-solving skills.Proven ability to multi-task, effectively determine priorities and meet SLA's.Excellent communication relationship-building and internal customer service skills.Adaptable and flexible in a fast-changing industry and work environment.Willing to work off-hours and weekends when required for projects or emergency support..
-
Desktop Support Specialist
hace 9 horas
Andalusia, España Tech Zone LLC A tiempo completowork type: Dispatch ( Part time) Contract : B2B JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate...
-
Desktop Support Specialist
hace 8 horas
Andalusia, España jobtraffic A tiempo completowork type: Dispatch ( Part time)Contract : B2BJOB DESCRIPTIONDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer...
-
Technical Support Specialist
hace 5 días
Andalusia, España Zahoree CX Careers Europe A tiempo completoJoin Zahoree and Take Your Career to the Next Level! Are you passionate about technology and helping others solve problems? At Zahoree, we're looking for a Technical Support Specialist for the Italian and French region, to provide outstanding support to our customers and help them overcome technical challenges with confidence. What You'll Do:...
-
Technical Support Specialist
hace 2 días
Andalusia, España jobtraffic A tiempo completoJoin Zahoree and Take Your Career to the Next Level!Are you passionate about technology and helping others solve problems? At Zahoree, we're looking for a Technical Support Specialist for the Italian and French region, to provide outstanding support to our customers and help them overcome technical challenges with confidence.What You'll...
-
Solutions Specialist
hace 2 semanas
Andalusia, España REAL Rec Solutions A tiempo completoWe are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Spain included. You will be signing the contract directly with the Spanish employer.Fast and easy recruitment processLocation: Malaga/Valencia, on-site,...
-
Solutions Specialist
hace 2 semanas
Andalusia, España REAL Rec Solutions A tiempo completoWe are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Spain included. You will be signing the contract directly with the Spanish employer. Fast and easy recruitment process Location: Malaga/Valencia,...
-
Andalusia, España WhatJobs A tiempo completoLanguages: Fluent German & Advanced English Location: Málaga, Spain (on-site) Salary: €21,500/year + €1,500 sign-on bonus Start Date: ASAP Full-time | 39h/week | Rotating shifts Are you a fluent German speaker with a passion for customer service and travel? Join FoundeverTM in Málaga and represent a leading international hotel chain in their...
-
SALES APPLICATION SPECIALIST-Sevilla
hace 2 días
Andalusia, España Werfen A tiempo completoJob SummaryThe Sales Applications Specialist will be responsible for sales, promotion and technical support to the customers in order to guarantee the right performance of both reagents and instruments, providing our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to the Company in the...
-
SALES APPLICATION SPECIALIST-Sevilla
hace 2 días
Andalusia, España Werfen A tiempo completoJob Summary The Sales Applications Specialist will be responsible for sales, promotion and technical support to the customers in order to guarantee the right performance of both reagents and instruments, providing our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to the Company in the...
-
SALES APPLICATION SPECIALIST-Sevilla
hace 2 días
Andalusia, España jobtraffic A tiempo completoJob SummaryThe Sales Applications Specialist will be responsible for sales, promotion and technical support to the customers in order to guarantee the right performance of both reagents and instruments, providing our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to the Company in the...
