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Head of Operations | Secured loans
hace 2 semanas
EcoFinance is a fast-growing fintech delivering accessible B2C financial services worldwide as a part of Dyninno Group. Through brands like Creditprime and Honey Loan , we offer short-term loans, instalment loans and lines of credit via our online platform. With over 5 million clients across Romania, Moldova and the Philippines, EcoFinance ranks among the top ten microfinance providers by loan volume. As we prepare for the launch of a secured loan product (secured by real estate) in Spain we are looking for an experienced Head of Operations to design and lead the operational framework for this initiative. Location : Remote from Spain Please submit your CV in English. Key Responsibilities: Design the operating model for a home-equity lending product, covering customer lifecycle, collateral processes, and servicing flows. Develop the onboarding pipeline , including eligibility checks, document processing, collateral verification, underwriting coordination, and final decisioning. Analyse market secured-lending repayment behaviour , including delinquency patterns, restructuring practices, early repayment trends, and customer repeat behaviour. Oversee collections and recoveries process establishment , including soft, hard, and legal collection processes, as well as debt-sale procedures. Define operational staffing and structure , outlining personnel profiles, team architecture, contact/call-centre and back-office needs. Support financial modelling by providing operational cost drivers and assumptions for portfolio P&L planning. Advice on with verification and compliance workflows setup , including KYC/AML processes, fraud prevention tools, property valuation, and third-party vendor integrations. Key Requirements: Senior leadership experience in secured lending operations, home equity, mortgage, or large-ticket consumer lending . Strong understanding of collateral workflows, underwriting operations, and collections for secured products . Excellent organizational and analytical skills , able to build efficient and scalable processes. Strong communication and collaboration abilities , working effectively with cross-functional teams. Fluency in English and Spanish (both written and verbal). With us you will: Be a part of a top-tier team of professionals, work on global projects that reach millions worldwide, create complex one-of-a-kind in-house products and solutions. You'll be rewarded with a competitive salary that reflects your experience and skills. We are driven by innovation and continuous learning, building a culture where both personal and professional development thrive. Join us and grow alongside a dynamic team making a significant impact in the ever-evolving world of fintech Please note that the processing of your personal data takes place in accordance with the privacy notice, which could be found here -
