HR Leader

Organization- Thompson Madrid
Summary
Pioneering, authentic, groundbreaking, but above all, a cultural epicenter.
Join the
Human Resources team at Thompson Madrid
, the most cutting-edge brand in the capital, where culture lives.

*Position Summary
The
Human Resources Leader*
is primarily responsible for managing all aspects of Human Resources within the hotel. This strategic and operational role ensures compliance with Hyatt's corporate policies and procedures, promotes a positive work culture, and supports the leadership team in attracting, retaining, and developing talent. Additionally, this role acts as a key liaison between the corporate HR leadership and the hotel team, ensuring alignment with the company's global goals.

*Key Responsibilities
Success Indicators:*

• Strategic Human Resources Management:
• Implement Hyatt's defined HR policies and strategies at the hotel.
• Provide strategic advice to the General Manager and leadership team to align HR practices with hotel objectives.
• Analyze key KPIs such as turnover, absenteeism, and employee satisfaction, and develop strategies to improve results.
• Recruitment and Selection:
• Manage the full recruitment, selection, and hiring process for hotel talent, with support from the corporate team, ensuring Hyatt standards are applied.
• Design and implement strategies to attract qualified candidates and ensure effective onboarding of new employees.
• Labor Relations and Organizational Culture:
• Promote and maintain a positive work environment that fosters teamwork and employee engagement.
• Manage labor relations, including conflict resolution and mediation between employees and supervisors.
• Implement recognition programs and activities that reinforce Hyatt's values and culture.
• Training and Development:
• Coordinate and oversee training and development programs for teams, ensuring all employees receive appropriate training in technical, service, and leadership areas.
• Identify individual development needs and design career plans for key employees.
• Ensure implementation of Hyatt's corporate development programs.
• Regulatory Compliance:
• Ensure compliance with all applicable local and international labor regulations, as well as Hyatt policies.
• Prepare for and oversee internal and external HR audits.
• Manage cases related to workplace safety, work accidents, and workers' compensation claims.
• Compensation and Benefits Administration:
• Oversee the administration of salaries, benefits, and incentive plans at the hotel, ensuring competitiveness and fairness.
• Manage communication and enrollment processes for employee benefits plans.
• Administrative and Operational Management:
• Supervise and ensure maintenance of employee files and records in accordance with corporate standards.
• Support the HR administrator in the daily management of operational tasks.
• Ensure accurate and timely payroll processing in coordination with corporate HR.
• 100% compliance with labor regulations and corporate policies.
• Reduction in employee turnover.
• Successful implementation of training and development programs.
• Control of absenteeism and workplace accident rates.
• Improvement in workplace climate and team satisfaction metrics.

Ready to start your journey with us? Remember: talent lives here.
Qualifications
Formación y Experiencia:

• Título universitario en Recursos Humanos, Administración de Empresas, Psicología Organizacional o campo relacionado.
• Mínimo 5 años de experiencia en Recursos Humanos, con al menos 2 años en un rol gerencial dentro de la industria hotelera.
• Valorable la formación complementaria en Recursos Humanos (certificaciones, Máster, etc.).

Conocimientos específicos:

• Conocimiento práctico de normativas laborales locales e internacionales.
• Nivel avanzado de español e inglés (oral y escrito).
• Habilidades avanzadas en software de recursos humanos y herramientas de gestión.

Competencias Clave:

• Excelentes habilidades de liderazgo, comunicación y resolución de conflictos.
• Capacidad para trabajar en un entorno dinámico y bajo presión.
• Pensamiento estratégico con habilidad para tomar decisiones basadas en datos.
• Orientación al servicio y enfoque en el bienestar de los empleados.

Disponibilidad:

• Capacidad para trabajar de manera flexible fuera del horario de oficina o fines de semana cuando sea necesario.