Direct Sales Representative

Sales Representative (Direct Sales)

What's 'In-store'? - Role Overview

As a Sales Representative, you will be responsible for direct client sales, motivated to promote Toshiba's portfolio, enhance the company's presence within the Spanish market and build and maintain strong relationships with both existing and potential clients. Working cross-functionally and in close collaboration with the Technical Pre Sales, Marketing and Customer Fulfilment teams, and with Toshiba's partner ecosystem you will develop commerciality and support to ensure the smooth running of business operations.

You will join a team of 3 motivated salespeople with extensive Retail experience to learn from and develop with.

Reports to:
General Manager, SPGI

Office Location:
C. de Campezo, 1, Edificio 6, 28022 Madrid, Spain

Travel Requirements:
Regular client visits across the SPGI region

Why Toshiba Global Commerce Solutions?

At Toshiba Global Commerce Solutions, Inc., we're not just enabling the retail industry—we're transforming it. Recognized globally as the market share leader in retail store technology, we work with many of the world's top retailers to deliver innovative, integrated solutions that connect in-store and digital experiences.

Every day, we help our customers to solve complex, real-world challenges and create more engaging, efficient and meaningful shopping experiences through cutting-edge technology. From advanced Point-of-Sale systems to next-generation in-store innovations, our end-to-end solutions keep retailers ahead in a rapidly evolving market.

Guided by our "Together Commerce" philosophy, we collaborate closely with clients to drive meaningful results—with insight, integrity, and impact. As part of Toshiba Global Commerce Solutions, you'll be an integral partner to the success of our customers. If you're driven by innovation, inspired by transformation, and ready to shape the future of global commerce, you'll find your place here.

Key Responsibilities

• Build and maintain long-term relationships with clients, ensuring their needs are met and exceeded.
• Drive direct sales efforts to meet and exceed sales targets
• Collaborate with Toshiba's partners to expand business opportunities
• Conduct regular follow-ups and site visits to ensure customer satisfaction and loyalty, driving repeat business.
• Manage customer accounts, ensuring smooth communication and addressing any concerns or issues in a timely manner.
• Ensure accurate and timely data entry into SalesForce CRM and supporting systems to maintain sales administration standards.
• Monitor market trends, collect industry and competitor information, and develop sales strategies.
• Work closely with Toshiba's Technical Pre Sales and Marketing teams to align sales strategies and create impactful campaigns and customer engagement initiatives to promote the company within your customers.
• Support with the preparation of sales presentations, proposals, and reports.
• Travel to customer sites as needed to nurture relationships and close deals.

What We're Looking For

• Successful Account Management or similar client engagement experiences, ideally, having worked in the retail technology market place
• Strong selling skills with a positive "can do" attitude and a determined focus to win
• Ability to build, grow and maintain strategic relationships at all levels internally and externally
• Excellent negotiating skills
• Consultative skills - the ability to develop client requirements and build innovative solution-oriented proposals, based on Toshiba's broad capabilities that solve business problems and generate tangible returns for our client
• Strong team ethic - maximising the value Toshiba can deliver via the aligned virtual team, business partners and executive support
• Professional-level proficiency in Spanish and English

EEO

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who may require reasonable adjustments because of a disability for any part of the employment process should email to inform of any requests.

Diversity, Equity & Inclusion

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).

With over 50+ years of commitment to retail, we are RETAIL. Our RETAIL values (respect, empowerment, teamwork, adaptability, leadership) characterize what our employees and clients can expect when they work with us every time and all the time. We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.