Win-Back Business Development Representative

hace 1 semana

Valencia, Valencia, España Harte Hanks A tiempo completo

We are seeking a high-energy, driven
Win-Back Business Development Representative (BDR) with German
to join our team. This role is ideal for a proactive hunter who thrives on re-engaging former and declined customers. You'll focus on building relationships, understanding churn reasons, and reigniting interest through strategic outreach.

Responsibilities:

  • Re-Engage Past Customers:
    Outreach to declined and churned accounts and previously engaged prospects.
  • Strategic Outreach:
    Execute multi-channel campaigns (calls, emails, social) to reintroduce the value proposition and address past objections.
  • Account Research:
    Understand churn reasons, competitor positioning, and current business needs.
  • Collaborate Across Teams:
    Partner with internal teams to align on messaging, offers, and retention strategies.
  • CRM Management:
    Maintain accurate records of outreach, feedback, and progress in the CRM system such as Salesforce and Outreach.

Required Technical and Professional Expertise:

  • 1–3 years of experience in outbound business development, sales development, or a similar customer-facing role.
  • Proven success in prospecting and breaking into net new accounts using creative, multi-channel outreach.
  • Competitive and goal-oriented mindset with a strong desire to succeed.
  • Excellent written and verbal communication skills.
  • Adaptable and comfortable navigating ambiguity in a fast-paced, evolving sales environment.
  • Experience with CRM and sales engagement tools such as Salesforce, Outreach, ZoomInfo and LinkedIn Sales Navigator.
  • Self-starter with strong time management, organizational, and prioritization skills.
  • Applicants must
    have fluent or native German and business level English
    .
  • Based in Valencia
    , with ability to work effectively in a
    hybrid setup

Preferred Technical and Professional Expertise
:

  • Passion for technology and the ability to understand the B2B tech market
  • Focused on and motivated by bringing value to the company and your own personal growth
  • Constantly willing to learn, dedicated and resilient
  • Digital savvy representative that can become the new Brand Ambassador

Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world's leading brands.

At Harte Hanks, we believe in creating a workplace where everyone has an equal chance to succeed, no matter their race, colour, religion, age, gender, nationality, disability, sexual orientation, gender identity and expression, veteran status, or any other protected characteristics. We embrace diversity and inclusivity, and we encourage you to showcase your individual strengths and experiences. Let's unleash your skills and expertise and make a positive impact together.

We appreciate the interest of all applicants; however, only candidates who meet the required qualifications and experience will be contacted for further consideration.

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