Senior Process Owner Digital

Group presentation

We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs.

Who we are

TK Elevator (TKE) is a global leader in vertical transportation and urban mobility. We provide engineering that keeps the world moving, from design to installation and maintenance on any brand of elevators, escalators, walkways, lifts, passenger boarding bridges, stairlifts, platform lifts and home elevators – any place and any time. With our digital solutions like AGILE and the IoT platform, MAX, there are no longer any limits to urban mobility. TK Elevator became independent following its separation from the thyssenkrupp group in 2020. The company achieved sales of €9.3 billion in fiscal year 2023/2024. With around 50,000 employees, 25,000 service technicians and over 1,000 support centers globally, we are moved by what moves people. TKE – Move Beyond.

What we expect

We are seeking a Process Owner (d/f/m) to co-drive our digital governance and processes on a global scale. This key role involves driving strategic governance initiatives, aligning diverse stakeholder needs across regions, and ensuring adherence to digital governance standards and objectives within our global structure. This position requires a deep understanding of digital governance, alongside strong collaborative skills to engage with both technical and business-oriented stakeholders.

• End-to-End Governance Ownership: Driving established and operative governance frameworks as a strong owner. Ensure governance policies are reflecting organizational priorities. Ensure compliance with execution in balance with the nature of a fast-paced environment is met.
• Portfolio Management: Ensure TKEs portfolio across digital and data products is prioritized and aligned with global and local organizations. Be a strong advocate to always start at the user (Service technician, customer or end user) and focus on business value creation. Enable business success by balancing local needs with global capacities.
• Continuous Improvement: Promote a culture of continuous improvement, regularly assessing and refining governance processes to enhance efficiency, and digital business value creation.
• Definition of Standards: Define, document, and communicate governance policies in collaboration with stakeholders. Maintain a governance framework, ensuring policies are actionable, relevant, and aligned with organizational priorities.
• Stakeholder Engagement and Communication: Serve as the main point of contact for global stakeholders across business units, IT, security, regulatory bodies, and suppliers to align on governance requirements, priorities, and value delivery. Manage stakeholder expectations, ensuring governance goals are well-communicated and implemented.
• Collaboration with your peers: Partner with Product Owners and other peer groups to ensure excellence in product delivery and business value creation. Act as a go-to person for your peer group.
• Performance Tracking and Reporting: Establish and monitor key performance indicators (KPIs). Report progress, insights, and outcomes to stakeholders, using data to refine the governance strategy as necessary.

Who we are looking for

• Education: Bachelor's degree in Business, Engineering, Computer Science, or a related field.
• Experience:
• 5+ years in digital governance, process management, or a similar role, ideally in a global organization.
• Proven experience in managing governance frameworks and working with both technical and business teams.
• Background in digital transformation, connectivity solutions, or IoT in the industrial or building automation sector.
• Skills:
• Strong understanding of governance principles with a focus on strategic decision-making.
• Excellent communication skills, capable of balancing technical and non-technical language for diverse audiences.
• Experience with Agile methodologies, policy management tools, and collaboration platforms like JIRA and Confluence or Azure DevOps.
• Familiarity with global compliance standards, including data protection regulations and cybersecurity standards.
• Strong decision-making abilities, with an emphasis on stakeholder alignment and strategic vision.
• Highly collaborative with excellent organizational and interpersonal skills.
• Ability to work in a fast-paced, global environment, managing multiple priorities and adapting to shifting requirements.
• Willingness to learn fast, continuously improve, and uphold high ethical standards.
• Language:
• Proficient English communication skills, both written and spoken. Knowledge of additional languages, such as German and/or Spanish, are beneficial.

Contact

Please apply online in English, including your notice period and salary expectation.

Talent Acquisition

Uwe Hüsken

What we offer

• Health and Safety –Highest standards and a wide range of health promotion and healthcare activities
• Flexibility –We support, for example, through flexible yet regulated working hours and remote working options
• Collaboration & diversity –Collegiality is of huge importance – we treat everyone with respect and appreciation
• Development –Individual support to help you get started in your new job as well as training and education programs to help you develop professionally and personally
• Creative leeway –We offer an environment in which you can try out new solutions in a no-blame-culture
• Sustainability –We act with responsibility and environmental awareness
• Work environment –We have modern workplaces and IT equipment, subsidized lunchtime meals in the canteen, free parking and discounted public transport tickets

Additional information

At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.

Do you have a disability and would like to work with us? Then we look forward to your application

As a signatory of the Charter of Diversity, TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. Although we are not completely barrier-free yet, we are working every day to improve ourselves. Let's overcome barriers together and work on individual solutions that work for you.

Job Reference: ES_ET_EA_IBA_TKE00708