Senior Lead Media Insights

hace 5 días

Madrid, Madrid, España Onclusive A tiempo completo

About the Role:

As Spain, Senior Lead Insights, you will lead all PR & Corporate Comms Insights activities in Spain.  The successful candidate will be the senior point of escalation in Spain for Insights client queries and consult with other areas of the business.

You will collaborate with Commercial teams to improve Spanish retention and sales of insights for the PR&CC client persona.

All Spanish Team Leaders will report to you, and you will guide the development of the wider Spanish team to become more agile and client-focused, embracing new technologies and techniques.

As part of the senior Insights leadership team, you will align Spanish Insights work with innovations to workflow, offer and deliverables as part of our drive to unify the Insights business globally.

Reporting to VP Measurement & Analytics

Your responsibilities:

As line manager of 2 managers in Spain, and ultimate manager of 18 Spain-based staff, you will lead and develop the team.  You will display strong delegation skills and a passion for developing staff.Lead client conversations for customers in Spain.Work alongside the global transformation team and other market heads to implement new working processes, tools and deliverables.Collaborate closely with post-sales commercial leaders (Client Success and Customer Support) to oversee client retention, profitability and delivery across all Spanish Insights clients.Keep track of wins, losses and retentions, contributing to the Monthly Business Report. Advise and support Client Success and Sales teams on Insights sales and onboarding, in collaboration with the Insights Solutions Consultants.  You will support ES Marketing of Insights, including coordinating awards, case studies and speaking opportunities.You will work with HR to implement and operate a performance management programme, which aligns across all insights markets. You will collaborate with other market heads to share resources and optimal ways of working.

Who you are:

Fluent in Spanish and English

10+ years' experience in media insights industry with track record of operating as a trusted consultant to clients and building strong, senior-level client relationships

Positive attitude, work ethic, energy and appetite for change

Strong commercial acumen: striking a balance between growing the business and controlling costs

Prepared to develop good people management skills: delegation is key and you will have a passion for helping people develop and be more effective and successful in their career

You will have a track recording in establishing effective working relationships and stakeholders at all levels internally 

What we can offer:

We are a global fast-growing company which offers a variety of opportunities for you to develop your skill set and career. In exchange for your contribution, we can offer you:

Competitive salary and benefits

Hybrid working in a team that is passionate about the work we deliver and supporting the development of those that we work with

A company focus on wellbeing and work life balance including initiatives such as flexible working and mental health support 

We want the best talent available, regardless of race, religion, gender, gender reassignment, sexual orientation, marital status, pregnancy, disability or age.

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