Strategy Director

WE ARE HIRING A STRATEGY DIRECTOR

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you've probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world's biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We've spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We're 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

What you'll be doing:

• Lead client relationships with confidence, shaping briefs, influencing decisions, and driving campaign success.
• Collaborate across Business Development, Creative, and Operations to deliver integrated solutions: rewards, creative dressing, digital interfaces, and data-driven evaluation.
• Champion insight-led thinking and guide clients on what to measure, ensuring campaigns deliver real ROI.
• Mentor and motivate teams, raising the bar on pitching and selling world-class work.
• Spot opportunities others miss, challenge briefs to unlock bigger deals, and help TLC grow by turning great ideas into game-changing wins.

Who we're looking for:

• A track record of pitching and winning integrated campaigns
• Proven experience as Group Account Director, Strategic Director, or similar in a leading agency
• Strategic thinking, commercial acumen, and consultative selling skills
• Ability to lead, motivate, and mentor teams while building strong client relationships
• Energy, curiosity, and confidence to influence at the highest level
• Passion for big ideas and bold thinking
• Ability to turn €100k briefs into €1M+ campaigns
• A culture of insight, evaluation, and best practice
• Commercial creativity and resilience

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a 'world within the world' that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply