Specialist Technical Analyst

Would you like to be part of our new adventure? Vodafone Group launched its new technological HUB in 2021, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions.

This vacancy is part of VOIS Spain, legal entity part of Vodafone Group.

Come and join us to create the future together

For the role of Specialist Technical Analyst we are looking for candidates with a broad range of skills. 

The responsibilities include:

• Responsible for the functional and technical analysis of the new solutions of the Campaign management
• Defining the best solutions of the enhancements requested working strictly with the development factory
• Collaborate strictly with Operation teams in order to assure the best E2E service to the final customers
• Manage the activities assigned to achieve the business requirements within the agreed timelines with high quality and in an Agile work environment

• Experience of at least 5-7 years in analysis and design of technical solutions in IT departments
• Experience in CRM or Marketing Tools (preferred Campaign Management tools)
• Fluent in speaking and writing in Italian and English 

Must have technical / professional qualifications:

• Deeper knowledge of complex enterprise environments (Telco market preferred) and BSS systems
• Previous experience as IT analyst in system integrator companies is preferred
• Preferred Knowledge of some of the Campaign Automation platforms (HCL Unica, Acoustic, Salesforce, Adobe..)
• Ability to understand and write simple SQL (basic understanding of shell commands and code reading is a plus)
• Master's or Bachelor's Degree in Computer Science, Information Engineering or other related scientific field 

• Hybrid work model / 100% remote work
• Bonus on top of the gross salary.
• Meal voucher (Ticket Restaurant), additional to gross salary. 
• Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays.
• Intensive Summer Schedule during July and August.
• Up to 20 days per year of 100% remote work from other locations.
• Private Health and Life Insurance for employees.
• 25 vacation days, plus December 24th and 31st off.
• Optional Pension Plan.
• Access to an online learning platform for continuous training.

#LI-Hybrid  

REF: ID SF)

Please, apply with an English version of your CV.

At Vodafone, we are dedicated to fostering a diverse and inclusive work environment. We take pride in our commitment to providing equal opportunities to individuals of all backgrounds and abilities.  We firmly believe that diversity includes a spectrum of experiences, and we welcome and support individuals with functional diversity. Our mission is to create an accessible workplace where all team members can thrive, regardless of their unique abilities or challenges. We are committed to making reasonable accommodations to ensure that everyone can fully participate and excel in our organization. We value the unique perspectives and talents that individuals with functional diversity bring to our team and consider them an integral part of our success and innovation.

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you're excited about this role but your experience doesn't align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.