Back Office Specialist with Italian

hace 7 días

Barcelona, Barcelona, España TP A tiempo completo

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a group of highly-skilled professionals to join our team. You would be working on behalf of our client, a world-renowned leader in the field of life sciences known for their high quality research products. Their wide product range offers solutions for different types of laboratories.

Main responsibilities:

  • Prepare the data for the Pre-Sales Team, manage scoring models and data providers to guarantee the best quality of contacts
  • Data quality and cleaning processes and ensure this data is properly updated in the database according to business
  • Company evaluation: assess company potential using provided guidelines and online tools
  • Company qualification: conduct eligibility checks using internal tools to ensure prospects are eligible for acquisition
  • Be on the lookout for industry news and trends to ensure timely prospecting
  • Data Mapping, construction and extraction
  • Understand market seasonality and collaborate with sales programs to plan ahead on sourcing areas, according to the sales team's needs
  • Identify and correct data quality issues
  • Responsible for delivering a set of contacts based on the agreed quarterly target
  • Maintenance of the data

Requirements

  • Experience on data management, quality and cleaning
  • Native/advanced level of Italian
  • B2 level of English or higher
  • Experienced user in CRM
  • Quick to learn new processes and tools such as Qlik
  • Good verbal and written communication skills in appropriate language
  • Motivation & personality for seeking customer satisfaction and resolution
  • Ability to take initiative, prioritize, and manage time effectively
  • Candidates must be located in Spain

Desirable Skills

  • Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
  • Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
  • Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums
  • Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
  • Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
  • Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
  • Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
  • Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

  • A full-time position with working hours from Monday to Friday from 9am to 6pm
  • Salary: 19.000€ gross/year € gross/year attendance bonus
  • Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
  • Considerable investment in employees and their career development (including product, sales, and personal skills development trainings)
  • Working environment that is modern and bright with a dynamic and multicultural atmosphere

  • Italian-speaking Content Quality Specialist

    hace 14 horas

    Barcelona, Barcelona, España CBT A tiempo completo

    Job Title: Italian-speaking Content Quality Specialist (Hybrid - Barcelona)Location: Barcelona, Spain (Hybrid)Job Type: Full-timeSalary: Competitive salary + benefitsAbout the Company:We are a leading international company dedicated to delivering high-quality content and services to our global audience. We are seeking an Italian-speaking Content Quality...

  • Administrative Assistant with italian

    hace 15 horas

    Barcelona, Barcelona, España Tokio Marine HCC International A tiempo completo

    Administrative Assistant with ItalianDescriptionAs an Administrative Assistant based in our Barcelona Office, you will join a dynamic and international team of professionals that focuses on assisting the employees of our Front Office (Underwriting Department). You will directly report to the Financial Lines Administrative Centre Manager and perform...

  • Administrative Assistant with italian

    hace 14 horas

    Barcelona, Barcelona, España Tokio Marine HCC A tiempo completo

    Administrative Assistant with ItalianDescription:As an Administrative Assistant based in our Barcelona Office, you will join a dynamic and international team of professionals that focuses on assisting the employees of our Front Office (Underwriting Department). You will directly report to the Financial Lines Administrative Centre Manager and perform...

  • Back office Force CRO Madrid

    hace 15 horas

    Barcelona, Barcelona, España Minor Hotels Europe and Americas A tiempo completo

    Join Back Office Force Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide.At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation, and daily dedication to providing excellent service...

  • Digital Marketing Advisor with Italian

    hace 16 horas

    Barcelona, Barcelona, España SkillMatch Solutions A tiempo completo

    Role Overview:As a Digital Marketing Advisor, you will collaborate with Italian businesses and their agency partners to deliver tailored digital advertising strategies. In a results-driven environment, you will play a key role in expanding the client's reach across EMEA, creating valuable customer experiences, and driving innovation in the Spanish digital...

  • Back Office Comercial

    hace 15 horas

    Barcelona, Barcelona, España Talent Match A tiempo completo

    ¿Estás familiarizado/a con las funciones de postventa o back office? ¿Aportas experiencia en sector energético? Si es así y te apasiona el mundo de la energía esta oportunidad puede ser para tiUno de nuestros clientes ubicado en Barcelona, perteneciente al sector energético, busca hacer match con un Back Office comercial / Postventa B2B, pudiendo...

  • Back office comercial con inglés y excel

    hace 7 días

    Barcelona, Barcelona, España Page Personnel A tiempo completo

    Empresa con presencia internacional busca incorporar un perfil de back office comercial para sus oficinas en BarcelonaDetalles del clienteEmpresa con presencia internacional busca incorporar un perfil de back office comercial para sus oficinas en BarcelonaDescripción de la ofertaPreparar presupuestosSer punto de contacto de los clientesdar soporte a los...

  • Back Office con inglés y catalán

    hace 14 horas

    Barcelona, Barcelona, España ATIPIKA Lifestyle Properties A tiempo completo

    Are you a highly professional and detail-oriented individual with a passion for delivering outstanding customer service? Our prestigious luxury real estate agency is looking for a Back Office to be the first point of contact for our high-profile clients. If you have excellent communication skills, a polished demeanor, and a commitment to excellence, we...

  • Customer Service Representative with Italian and German

    hace 1 semana

    Barcelona, Barcelona, España CPM International A tiempo completo

    Who We AreCPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self.Our clientIs a leader in foot health, dedicated to...

  • Coordinador/a Back Office para Departamento de Proyectos

    hace 1 semana

    Barcelona, Barcelona, España Mediclinics, S.A. A tiempo completo

    ¿Te apasiona la organización, la gestión de información y el trabajo en equipo? En Mediclinics, S.A., empresa líder en soluciones para espacios colectivos, buscamos incorporar un/a Coordinador/a de Back Office para el Departamento de Proyectos. Tu misión será apoyar la coordinación, el seguimiento y la documentación de los proyectos que...