ServiceNow Architect

Hybrid

Fully remote

Spain | Full time

Your position

As a ServiceNow Architect, you will lead the end-to-end architecture, design, and delivery of ServiceNow solutions, ensuring alignment with business and IT strategies while guaranteeing platform scalability, availability, and performance. You will provide technical leadership to developers and consultants, ensuring adherence to best practices and platform governance. Your role will also involve overseeing and leading integrations between ServiceNow and external enterprise systems (e.g., SAP, SuccessFactors), defining and applying appropriate integration patterns and technologies (REST, SOAP, APIs). With expertise in CSM, HRSD, and ITSM, you will shape the platform architecture to enhance operational efficiency and support strategic business goals. In this position you will report to the Head of ServiceNow

Your tasks

• Collaborating with stakeholders to translate business requirements into scalable, reusable solution design including documentation, technical approach and developer's instructions
• Monitoring implementation quality and lead integration testing when necessary
• Coordinating platform rollouts and enhancements, working with relevant teams to uphold technical standards and best practices
• Ensuring compliance and license adhering by collaborating with the ServiceNow account team, workers council, and other stakeholders
• Supporting upgrade planning, release management, and environment strategy

Your profile

• Several years of hands-on experience with ServiceNow, including architecting solutions across CSM, HRSD, and ITSM, along with one or more Implementation Specialist certifications in these areas
• Expertise in ServiceNow data models, workflows, JavaScript scripting, and complex enterprise integrations (e.g., SAP, SuccessFactors)
• Expertise with CMDB, Flow Designer, IntegrationHub, and custom app development
• Strong ability to translate business requirements into high-quality technical designs

Languages:
English – proficient/fluent

Nice to have
: ServiceNow Certified System Administrator (CSA), ITIL v3 or v4 certification, Experience with Agile methodologies, Certified Technical Architect (CTA) or Certified Master Architect (CMA) can be considered an asset

Our offer

We offer a competitive salary package that reflects your qualifications and experience and aligns with current market values

Stability
: A permanent contract

Flexibility
: Flexible working hours for a perfect work-life balance and the possibility of up to 50% home office

Development
In-house training programs and unlimited access to LinkedIn Learning

Health
: Private medical insurance

Plus
: Meal allowance

In addition to these local benefits for Oviedo, we also offer you many
global benefits
.

Do you want to take the next step?

Please apply
online in English
, as applications by e-mail cannot be considered for data protection reasons. Here you can find all the details about our application process.

At RHI Magnesita, everyone is welcome
We embrace diversity in all forms and evaluate applications solely based on qualifications and experience. If you share our passion for shaping tomorrow's world, we'd love to hear from you, even if you don't meet all the requirements. We also actively encourage individuals with disabilities to submit their application.

Do you have more questions?

Saradha Vathana (Shar) (Talent Acquisition Partner)

E-Mail:

PH/Mobile:

About RHI Magnesita

As the global leader in refractories, we supply advanced products, technologies and services essential for high-temperature industrial processes in sectors such as steel, cement, and glass. With around 20,000 employees and production sites across the globe, we are committed to fostering innovation, sustainability, and market leadership. By leading the industry in reducing emissions and supporting our customers' transitions to greener solutions, we are shaping tomorrow's world.

Find Out More Here

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