Oracle ERP Service Owner

hace 6 días

Madrid, Madrid, España Hitachi Rail A tiempo completo

Sobre nosotros
Una carrera en Hitachi Rail te ayudará a tener un legado. Con actividades en todos los rincones del mundo, nuestro trabajo está a la vanguardia de la transformación digital y la tecnología. Desde la fuerza multicultural de nuestra organización global a la sostenibilidad e innovación trabajamos para atraer a las personas, hay algo para que todos/as se enganchen. Y ahí es donde entras tú.

Madrid, Spain (Hybrid)

The Oracle ERP Service Owner is responsible for the strategic oversight, governance, and operational management of two Oracle ERP instances used by the Hitachi Rail GTS division. One instance supports UK operations exclusively, while the second supports operations across nine European countries. The role requires leading a squad consisting of internal and external resources, delivering efficient ERP solutions aligned with business objectives, and managing compliance and operational risks.

What will your responsibilities be in this role?

  • Design and maintain the strategic Oracle ERP roadmap.
  • Define KPIs and monitor service performance.
  • Prioritize needs and coordinate deliverables with stakeholders.
  • Manage projects, budgets, and resources (MYB).
  • Oversee contracts and relationships with Oracle and third parties.
  • Ensure legal, compliance, and data privacy adherence.
  • Drive ERP adoption through change management and training.
  • Standardize ERP usage across the organization.
  • Ensure security, data governance, and business continuity.
  • Supervise support, incident resolution, and continuous improvement.

What are we looking for in a candidate?

  • Bachelor's degree in computer science, Information Systems, Engineering, or related field. Master's degree in the field of computer science or computer engineering.
  • Relevant Oracle ERP certifications are highly desirable.
  • Minimum of 8+ years managing Oracle E-Business Suite environments.
  • 5+ years leadership experience, managing distributed teams.
  • Proven experience with ERP integrations, upgrades, and migrations.
  • Certificate in Agile Service Delivery.
  • Certification in ITIL

What can candidates expect from us?

  • Vacation periods of approximately 35 working days.
  • Be Easy which includes services for your care and the care of those around you.
  • Work from home up to 3 days a week
  • Flexible working hours
  • Lunch card
  • Flexible compensation plan
  • Health and wellness area with medical service, breastfeeding room, and access to different activities and initiatives that take care of your health
  • Annual training plan adapted to your job in skills, languages, technical competencies...

Gracias por tu interés en Hitachi Rail. Si tu solicitud es de interés, nos pondremos en contacto contigo. Por favor, no dudes en descubrir más sobre nosotros y nuestras nuevas vacantes en

En Hitachi Rail, hay un lugar para todos/as. Acogemos y valoramos las diferentes experiencias, edad, género, sexualidad, situación familiar, discapacidad, origen, nacionalidad, etnia, religión, y visión del mundo. Es nuestro compromiso crear un entorno inclusivo - estamos orgullosos/as de ser un empleador paritario.
Nos encantaría que fueras uno/a de nuestros/as seguidores/as en

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