Platform Lead

We are looking for a Platform Lead specialized in Digital Commerce to be part of our Nestlé Nespresso Digital and Tech Team.

Position Snapshot:

• Location: Nespresso Hub, Barcelona. Spain.
• Type of Contract: Permanent.
• Type of work: Hybrid.
• Work Language: Fluent Business English.

The Role:

As a Commerce Platform Lead, you will play a pivotal role in shaping the Digital Commerce solution that powers Nespresso's business. You will operate within a dynamic direct-to-customer environment, with significant volumes of traffic and an extensive feature set. You will be part of a large and innovative development organization, directly influencing the success of our online business.

Key responsibilities of the Commerce Platform Lead:

• Platform Reliability and Scalability: take charge of ensuring the reliability and scalability of our commerce platform. Collaborate closely with our reliability engineering team to understand the health of our commerce solutions and strategically plan technical evolutions that enhance the service.
• Security and Risk Management: lead the charge in maintaining the security and risk management of our commerce solution. You will ensure compliance with Nestlé standards and prepare for external audits, safeguarding our operations.
• Driving Adoption and Developer Experience: enable the adoption of platform enhancements across various product agile squads focused on different eCommerce domains. Your efforts will also ensure a seamless and user-friendly developer experience.
• Innovative and optimization: be at the forefront of Nespresso's re-architecture initiative for the entire eCommerce landscape, with the cutting-edge solution from  at its core.

In This Role, You Will:

• Conduct regular alignments with the Commerce Platform Supplier to understand the new released features in the platform and assess their fit for Nespresso.
• Conduct regular alignments with the reliability engineering team to understand the health of the commerce solutions.
• Ensure that the commercetools related solutions (Merchant Center, Frontend Studio and Connectors) have proper updated plans with a smooth execution, to ensure an alignment with Nestlé security and compliance standards, technical evolutions to increase the solution health and the introduction of new Vendor features.
• Work closely with Product Owners and development teams to facilitate the adoption of the new features provided by the Commerce Platform Supplier.
• Contribute to the knowledge base by elaborating guidelines for the commerce solution end-users.
• Monitor commerce traffic to properly plan contract renewals and extensions.
• Act as a commercetools Subject Matter Expert for future needs.
• Drive innovation by leveraging new technologies and approach to renovate, extend, and transform the existing core technology base.

What We're Looking For:

• Bachelor's degree in computer science, system analysis or a related study, or equivalent experience.  
• 3-5 years of experience in digital commerce development.
• At least 2 years of hands-on experience with commercetools.
• Proven experience in leading a technical platform and business stakeholders management.
• Ability to understand the long-term and short-term perspectives of situations.
• Effectively communicate in English at different levels in the organization.

Extra Skills That Set You Apart:

• While having a strong focus and experience in commercetools is a must, other eCommerce platforms experience based on MACH architecture will be also valuable.
• Passion for technology and software development, allowing you to bridge technical and non-technical populations in a large organization.  
• Deep understanding of agile methods and processes.
• Experience working in a global environment and with virtual teams.

We Offer You:

We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
• Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill
• Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.

The Hiring Process:

1. Your Application: Submit your application and Talent Acquisition will review it (make sure your CV is in English as the hiring team is international). 
2. Interviews: Engage in three stages of interviews (Talent Acquisition, Hiring Manager, and Stakeholder Interview).
3. Feedback: After interviews, we provide feedback to all candidates.
4. Job Offer: Successful candidates will receive a formal offer.
5. Onboarding: Prepare your onboarding journey and welcome you on your first day at Nespresso

About Nespresso:  

The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee.

Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their coffee.

We are a Company committed with the Climate change and we aim to achieve carbon neutrality as soon as possible and net-zero GHG emissions by 2050 at the latest.

In 2019 we created the digital hub in Barcelona to offer the best customer experience and innovation to B2C and B2B channels.

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

People are at the heart of our success – all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together

Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action – make it count.

Join Nestlé #beaforceforgood