Senior Systems Engineer

hace 2 semanas

Gasteiz Vitoria, Álava, España Computacenter AG & Co. oHG A tiempo completo

Location: Spain - VITORIA-GAST | Job-ID: | Contract type: Standard |

TRG is looking for a Senior Systems Engineer specialised in Ultrasound technology in the Vitoria Team

The standard scope of this role includes:


• Support for the deployment of Ultrasound applications for VAN EA on office equipment.


• Diagnosis and resolution of incidents occurring in the Ultrasound measurement environment within the areas described in this document.


• Installation tests on office equipment of the necessary Ultrasound software for VAN EA.


• Connectivity tests with servers and additional hardware from office equipment.


• Promotion of the registration of the necessary software according to the defined process for Mercedes via ITShop, with the service of VANEA Technology Software Support for Rough Assembly.


• Onsite Support for Equipment Deployed with Ultrasound Application in BluePC and Office Environments:

Loss of connection with servers and network.

Malfunction of hardware in office and BluePC equipment.

Malfunction of the software defined for Ultrasound. 

Support for the implementation of all defined security tools.


• Support for other applications.


• Carry out the process of registration and software update on Rough Assembly office equipment according to the software registration process defined by Mercedes-Benz in IT-SHOP.


• Perform functionality tests of the software for the different Rough Assembly Technologies.


• Installation of the necessary software on office equipment during the different phases of the software registration process.


• Documentation of installation procedures.


• Establish collaboration with the Desktop service on the VAN EA Shopfloor and other Rough Assembly services for software registration.


• Maintenance of material in the local catalogue in IT-SHOP for installation on office equipment.


• Deployment on all office equipment.


• Ensure your KPIs directly support and measure progress toward your overall business objectives


• Responsible for operational planning, that is, for personnel planning, coordination, and monitoring.

Pre-Requisites & Experience


• Previous experience as onsite support in different customers carrying out tasks as described above.


• Professional competence in Spanish and English (B2 or above)


• Spanish licence car is required.

Skills / Behaviours:


• Excellence in Customer service.


• Excellent communication skills.


• Able to self-manage.


• Adaptability under critical events.


• Team player.


• Organised and efficient.


• Enthusiastic.


• Hard-working.

Details of the vacancy Information needed:


• Permanent Contract


• Fully presential


• Flexibility to change assignation and calendar shifts. Monday to Friday coverage with the possibility of on call or weekend interventions.


• Vetting consent required


• Cobee card (Pluxee) 100€/month (11 months/year: 1100€ year) after 3 months and private health insurance after 6 months

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