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Technical Support Advisor Portuguese + English On-site in La Coruña
hace 2 semanas
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Location: La Coruña, Spain
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Languages: Portuguese + English
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Start Date: ASAP
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Schedule: Monday to Friday, 9:00 to 19:00
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Work Mode: On-site
Join a dynamic international team in beautiful La Coruña, where technology meets customer care.
As a Technical Support Advisor, youll be the go-to expert for assisting users, solving technical issues, and ensuring every interaction leaves a positive impact.
Your mission? To make technology simple and enjoyable for everyone who reaches out for your help.
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Provide first-class technical support to customers via phone, email, or chat.
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Diagnose and troubleshoot software or hardware issues efficiently.
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Guide users through step-by-step solutions with clarity and patience.
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Escalate complex cases to higher-level teams when necessary.
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Keep detailed records of customer interactions and technical solutions.
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Collaborate with your colleagues to ensure a smooth customer experience.
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Fluency in Portuguese and English (both written and spoken).
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Strong communication and problem-solving skills.
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Basic understanding of computer systems, networks, and mobile technologies.
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A customer-oriented mindset and a passion for helping people.
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Ability to work independently and within a team in a fast-paced environment.
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A full-time, stable contract with working hours that respect your personal life.
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Professional training to help you become a true tech expert.
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A friendly, multicultural team that values collaboration and growth.
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Opportunities for career development within an international environment.
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Modern office space in La Coruña, close to everything you need.
Apply today and join our international team in La Coruña
To apply, please send your CV and a short paragraph about yourself to
