Application Engineer

Position:
Application Engineer, Vacuum Automation – Spain + Portugal

Location:
Barcelona, Spain

Department:
Engineering

Type:
Permanent, on-site, full-time

About Piab Group:

At Piab Group we improve our customers' productivity, sustainability, and safety through evolving industrial automation and have done so since 1951. We believe in an automated world where no resources are wasted, and no humans are injured. With annual sales of ~3 billion SEK and more than 1400 employees, Piab is a global organization, serving customers in more than 100 countries from a vast network of subsidiaries and channel partners. Since 2018, Piab Group has been owned by Patricia Industries, part of Investor AB

Piab serves a wide range of industries, including e-commerce logistics, food and beverage, pharmaceuticals, and automotive, providing innovative vacuum automation solutions tailored to each sector.

You can expect the following with us:

Innovative Culture: Be part of a team that thrives on creativity and innovation.

Global Impact: Work with a company that is a world leader in vacuum handling solutions.

Global Presence: Piab has 25+ sales offices and over 900 partners worldwide, ensuring a vast network and global reach

Sustainable Vision: Contribute to an automated world, promoting safety and efficiency.

Professional Growth: Access opportunities for continuous learning and career advancement.

Diverse and Inclusive: Join a workplace that values diversity and fosters an inclusive environment.

Stable employer: As part of Patricia Industries and connected to the Wallenberg family, Piab benefits from strong support and a commitment to long-term growth and sustainability.

Job Mission:

In this role you will be the technical reference for Vacuum Automation solutions in the Spanish market, translating customer needs into robust, efficient and sustainable vacuum applications. You will work closely with sales colleagues, product engineers and marketing to design, test and optimize solutions based on our portfolio, ensuring an excellent customer experience from initial concept through installation and ongoing support. By combining strong technical know-how with effective communication, patience and accountability, you will help customers solve complex automation challenges and drive the growth of Piab's Vacuum Automation business in Spain.

KEY RESPONSIBILITIES:

• Develop vacuum solutions that effectively accomplish client objectives and user needs, selecting needed components from our product portfolio.

• Cooperate with the sales department to identify technical requirements, determine project constraints, and understand specific customer needs and preferences related to applications.

• Test possible solutions on customer samples to ensure they perform as expected.

• Act as a technical advisor for our Vacuum Automation products, providing clear and effective technical communication.

• Liaise with the internal VA Division to develop customized solutions according to client needs (in selected cases).

• Help customers solve installation problems or upgrade installed solutions as needed to optimize performance and productivity.

• Collaborate with the Marketing department for tradeshows, events and technical publications.

• Contribute to sales presentations, clearly showcasing all technical features and advantages of our products.

• Maintain positive, long-term client relationships built on trust, empathy and accountability.

• Maintain and update computer applications, databases and CRM systems.

• Maintain and organize the local test room, ensuring hands-on testing capability and readiness.

• Manage your time and priorities effectively in a fast-paced environment, ensuring high-quality support to internal and external stakeholders.

PREFERRED COMPETENCIES:

• Strong skills in effective listening and clear, positive communication with both technical and non-technical stakeholders.

• Excellent time management and ability to handle multiple customer projects and deadlines simultaneously.

• Hands-on mindset with strong practical skills for testing, installation support and troubleshooting.

• Competence in automation and industrial applications, with a solid understanding of vacuum solutions.

• Proficiency with MS Office tools and experience working with CRM systems (preferably Salesforce).

• High adaptability, openness to change and ability to thrive in a fast-paced environment.

• Personality characterized by patience, empathy, willingness to take responsibility and strong trustworthiness.

• Creative and analytical approach to problem-solving, with a collaborative mindset and enjoyment of teamwork.

• Willingness to travel within Spain and Portugal as required for customer visits, tradeshows and internal meetings.

• Highly organized and detail-oriented, with strong ownership of tasks and follow-up.

EXPERIENCE AND EDUCATION:

• Education in Mechanical Engineering, Mechatronics Engineering or a related technical field, or equivalent relevant practical experience.

• 1–2+ years' experience as an application engineer or in a similar technical customer-facing role.

• Familiarity with CAD software and CRM software (Salesforce) is a plus.

• Experience in sales and/or marketing related to technical products is an advantage.

• Proven strong customer service skills, with the ability to handle client and customer issues tactfully and professionally.

This is what our employees say about us:

"At Piab, I have the chance to leave my own footprint. The low hierarchy means my ideas are heard and valued. #LoveWhereIWork"

How to Apply:

If you are passionate about innovation and want to make a difference in the world of automation, we would love to hear from you use the following link to upload your CV.

Please be advised that a valid work permit for the country we offer the open vacancy in is required for non-EU citizens. Unfortunately, applications without a valid work permit cannot be considered.