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AI Automation Consultant
hace 3 semanas
AI Automation Consultant
Location: Valencia / Madrid / Barcelona - Spain / Europe - Remote or Hybrid
Team: Client Services
Welcome to Maisa - Making AI Accountable
Our agentic process automation platform helps enterprises automate complex, decision-heavy processes that traditional automation can't handle and GenAI can't be trusted with.
We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibility and control to your most complex processes.
Powered by a new kind of computing platform, Maisa combines AI-driven problem solving with programmatic execution, so every action is reliable, auditable, and built for enterprise scale.
About the role…
We're seeking an AI / Digital Worker Solutions Engineer or Automation Consultant to help our clients successfully implement and operate Digital Workers on Maisa's Studio platform. In this hands-on role, you'll work directly with customers to identify automation opportunities, design and build Digital Workers, and ensure successful deployment of AI solutions that transform their business processes. You'll combine AI prompting expertise, technical integration skills, and business process knowledge to deliver high-value automation solutions.
What you'll do…
Client Solution Design & Implementation
Work closely with clients to understand their business processes and identify high-value automation opportunities
Design and implement Digital Workers using maisa's Studio platform to address specific client use cases, developing effective AI prompting strategies that enable Digital Workers to execute tasks accurately and reliably
Configure API integrations and data connections to enable Digital Workers to interact with client systems
Build and refine Digital Workers through iterative development and testing, whilst documenting implementations and creating knowledge transfer materials for client teams
Client Enablement & Support
Onboard and train client teams on how to operate, monitor, and maintain their Digital Workers and provide technical troubleshooting and optimization support for deployed Digital Workers
Conduct regular check-ins with clients to ensure Digital Workers are performing as expected and identify / implement opportunities to improve Digital Worker performance and capabilities
Serve as a trusted technical advisor on AI automation best practices, supporting clients in scaling their Digital Worker implementations across additional use cases
Solution Development & Knowledge Building
Develop reusable solution components and templates to accelerate future implementations, documenting successful implementation patterns and contributing to internal knowledge base
Collaborate with product and engineering teams to improve the platform based on client needs, contributing feature feedback and expertise in AI prompting techniques
Share insights and learnings with the broader solutions engineering team
What you'll bring…
Demonstrable commercial and technical experience in technical consulting, solutions engineering, or similar client-facing technical roles
Strong understanding of business process automation concepts and implementation approaches, ideally with RPA, BPM, or workflow automation implementations experience.
Experience with AI prompt engineering or designing LLM-based solutions
Familiarity with API integration standards, concepts and data connectivity approaches, across common enterprise software systems and data structures (ERP, CRM, etc)
Ability to understand and map client business processes to technical solutions
Excellent client-facing communication skills, with the ability to explain technical concepts to non-technical audiences
High proficiency in Spanish and English languages
Problem-solving mindset with strong attention to detail
Basic understanding of common enterprise systems and data structures
Availability to travel to Client's on site locations or other events
Why join Maisa
You will be joining one of Europe's most exciting early-stage AI start-ups, where you'll have the opportunity to work with cutting-edge Agentic Process Automation that's reshaping how enterprises approach AI deployment. You will get to directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI challenges.
Following our recent $25m Seed Round, backed by leading Venture Capital firms including Creandum, Forgepoint, NFX, and Village Global, we're scaling quickly and realising significant enterprise traction. This is your opportunity to help solve real AI enterprise challenges, working alongside deep technical and industry experts, where you will be challenged daily and expedite your learning and development.
Maisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.
