Customer Advisor

hace 2 semanas

Cornellà de Llobregat, Barcelona, España Mettler-Toledo International, Inc A tiempo completo

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit

Our Opening and Your Responsibilities

Aufgrund der Expansion und des Wachstums unseres Shared Business Centers in Barcelona suchen wir Verstärkung im Bereich Pre Sales Support.

Unser internationales Telemarketing Team steht im Austausch mit namhaften Kunden aus nahezu allen Branchen (Chemie & Rohstoffe, Pharma, Lebensmittel, FMCG, Metall- und Elektroindustrie, Transport & Logistik etc.) mit dem Ziel, Verkaufschancen zu identifizieren und zu qualifizieren.

* Kein Cold Calling

* Keine Call Center Atmosphäre

* Kein Micromanagement

Each Day Is Different - Unser breitgefächertes Produktportfolio, unser vielfältiger Kundenstamm, und die unterschiedlichen Marketingkampagnen machen die Rolle abwechslungsreich. Verstärken Sie unser Team mit Ihrer pro-aktiven, kommunikativen Art und übernehmen Sie folgende Aufgaben:

* Durchführung von Outbound-Calls mit dem Ziel, das Interesse unserer Kunden zu gewinnen.

* Proaktive Leadgenerierung im Rahmen unserer Marketingkampagnen.

* Telefonische Vorstellung neuer Produkte.

* Zusendung von Informationsmaterialien sowie anschließende follow-up Aktivitäten.

* Enge Zusammenarbeit mit unterschiedlichsten Abteilungen u.a. dem Produktvertrieb und Marketing.

What You Need to Succeed

* Ausbildung: Abgeschlossene Berufsausbildung.

* Berufserfahrung: Erste Erfahrung z.B. als Telemarketer, Kundenberater:in, Call Center Agent, Mitarbeiter:in im Kundenservice in einem B2B/B2C-Umfeld - gerne geben wir aber auch Quereinsteigern eine Chance

* Gute Kenntnisse von Microsoft Office.

* Wohnsitz: Barcelona

* Sprachen: Deutschkenntnisse auf Muttersprachniveau (C2), Englisch verhandlungssicher (Level B2/C1) in Wort und Schrift, gute Spanischkenntnisse sind ein Plus.

Our Offer to You

* Innovatives Produktportfolio: Wir sind führender Hersteller von Präzessionsmessinstrumenten für Anwendungen im Labor, der Industrie und im Handel - Unser Messportfolio wird in unterschiedlichen Branchen eingesetzt. Innovation ist für uns unverzichtbar, um unseren Kunden eine Verbesserung ihres Produktionsumfelds zu garantieren.

* Sicherheit & Karrierechancen: Wir sind Marktführer in einer krisensicheren Wachstumsbranche und legen großen Wert auf eine umfassende Einarbeitung: eLearnings, Classroom Trainings, Kennenlernen funktionsübergreifender Abteilungen etc.

* Attraktives Vergütungspaket: Unbefristeter Vertrag, wettbewerbsfähiges Zielgehalt (Festgehalt + Bonus), Work-at-home-program, 27 Urlaubstage/Jahr, flexible Arbeitszeiten und die Möglichkeit, jeden Freitag und den ganzen Sommer über früh Feierabend zu machen (8h-15h), interessantes Paket an Sozialleistungen, freie Parkplätze direkt vor der Tür, kostenloses Frühstück und frisches Obst, Restaurantkarte, Krankenversicherung und Rentenplan.

* Eigenverantwortung & WIR-Gefühl: Direkte Berichtslinie zum Telemarketing Manager, kurze Entscheidungswege, angenehmes Arbeitsklima, regelmäßige Teamevents und Workshops.

* Fachliche und persönliche Weiterentwicklung: Wir investieren in Ihre kontinuierliche Weiterentwicklung durch eine moderne Learning Plattform sowie kontinuierliche Classroom Trainings in den Bereichen Telemarketing, Self-Management, Fremdsprachen (Englisch, Deutsch) etc.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our [1] Equal Employment Opportunity Policy.

References

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