School Account Manager

hace 1 semana

Barcelona, Barcelona, España Sanoma Learning A tiempo completo

En
Iddink España
somos un referente en soluciones educativas, logísticas y tecnológicas. Ofrecemos libros de texto (nuevos y reutilizables), contenido digital, licencias y gestionamos proyectos de reutilización escolar para centros educativos.

Desde nuestra sede en
Pallejà (Barcelona)
damos servicio a cientos de colegios en toda España, combinando eficiencia, sostenibilidad y una experiencia de usuario moderna.

Como
School Manager
, serás responsable de gestionar la relación comercial y operativa con colegios y AMPAs, garantizando un servicio eficiente y de calidad en cada fase del proceso.

Funciones principales

  • Gestionar la relación comercial y operativa diaria con colegios y AMPAs.
  • Atender y resolver de forma ágil consultas, dudas e incidencias.
  • Preparar y actualizar las listas de libros que se publicarán en la web.
  • Planificar y coordinar las fechas de las operaciones comerciales (campañas de venta).
  • Gestionar cambios masivos de libros (correcciones y modificaciones colectivas) y evaluar su impacto económico.
  • Supervisar los pedidos pendientes de alumnos (pedidos en espera).
  • Gestionar solicitudes y pedidos de colegios mediante formularios internos.
  • Analizar y gestionar las operaciones de devolución y recompra con los centros.

Requisitos
Conocimientos y habilidades

  • Permiso de conducir vigente.
  • Disponibilidad y flexibilidad horaria.

Idiomas

  • Excelente dominio oral y escrito de español y catalán.
  • Nivel de lectura en inglés.

Software y herramientas

  • Manejo avanzado de Microsoft Office (Excel, Word, Outlook, Teams).
  • Experiencia con software CRM para la gestión de clientes.

Se valorará

  • Conocimientos de Salesforce o SAP.
  • Experiencia previa en el sector educativo o editorial.
  • Vehículo propio para realizar visitas a centros educativos.

About Sanoma Learning
How do you prepare students for the world, engage their curiosity and inspire them to grow? That is the main question of teachers all around the world. At Sanoma Learning, it has always been our mission to help to find and develop best-in-class answers to this question. If you join us, it means that you embark on an exciting journey to help shape the future of learning for primary, secondary and vocational education. We believe that your journey is our success as a company.

Sanoma Learning is a leading K12 European learning company, operating in 12 countries. Our learning products and services enable and support teachers and schools to develop the talents of every child to reach their potential. By offering printed and digital learning content, as well as digital learning and teaching platforms for primary, secondary and vocational education, we want to grow our positive impact on learning across Europe. With over 3000 employees, we help shape the future of education for 25+ million of students.

So, are you ready to start your journey to help shape the future of learning and help teachers to support all students to reach their potential?

Sanoma Learning is an equal opportunity employer; we are committed to inclusion and diversity, ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics.

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