Cluster Revenue Manager

Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.

You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.

You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.

Are you searching for a new career opportunity? We are looking for a Cluster Revenue Manager to join our Revenue Management Team in Madrid to support a European region.

As a Cluster Revenue Manager, you will be joining a dynamic team at the MINOR Hotel Europe and Americas. Being part of this team means you will be working in a commercial and strategic work environment. In this function you will be responsible for maximizing revenues, market share and profitability for managed portfolio in partnership with the revenue coordinator, the General Hotel Managers and the business unit's marketing, sales, and e-commerce department; always ensuring our revenue management service remains at the highest level.

Strategic pricing

• Pricing and yield guidelines for rates, room types, and customer segments.
• Define the ideal business mix and channel mix strategy, define overbooking and protection strategy, defines Crew & TO optimal allotments.

Planning, Budgeting & Forecasting

• Builds 2-year property revenue strategy and budget proposal, prepares forecast based on the company guidelines.
• Validates RMS forecast and ensures corrective action to improve the forecast.

Daily revenue management optimization

• Reviews demand calendars, convention and city event calendars and sets up events and seasonality databases.
• Performs daily pick-up analysis, reviews yield system forecast, competition analysis and price positioning.
• Effectively applies pricing and restrictions in line with set strategy to maximize profits: rate open/closing, rate level and short-term sales and promotion action plan design & execution.
• Responsible for group quotations and related displacement analysis.
• Formulate strategies to support the automation of manual processes in revenue management processes through efficient system use.

Performance, demand & competition analysis

• Carefully monitors market performance, RGI, channel performance.
• Follows all relevant developments of the marketplace, values impact of demand generators, notes change in supply, behavior in feeder markets.
• Keeps up to date knowledge of main competitors, product knowledge, pricing, business mix.
• Ensures quality of data is checked on a regular basis.

Communication

• Communicates strategic recommendations to key commercial stake holders, e.g. General Managers, and ensures buy-in and commitment from all involved.
• Holds regular reviews with key stakeholders. Participates actively in Revenue Management team collaboration and validation meetings.
• Works closely with Revenue Coordinator and communicates forecast and strategy.

Experience

• Minimum 2 years of previous experience as Revenue Manager.

Qualifications

• Degree level – preferably in Tourism, Business Administration, Finance or Economics.
• Fluent spoken and written English; knowledge of other language is highly valuable.
• Experienced user of Windows office applications for both analytical (i.e., strong in Microsoft Excel) and communication purposes (Outlook, PowerPoint, Word)
• Knowledge of TMS4Hotels or other hotels CRS and PMS Systems or Revenue Management Systems.

At Minor Hotels Europe & Americaswe are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Are you looking for a new challenge? Apply now

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.