Channel Sales Representative EMEAI

WHO WE ARE
Seagull Software, LLC, is a global leader in real-time, item-level visibility and label management solutions, dedicated to powering the world's most complex supply chains with innovative tools for traceability, authentication, and automated inventory management. Our BarTender platform enables businesses across all industries to design, manage, print, and automate the production of labels, barcodes, and RFID tags, ensuring seamless tracking and compliance for over 100 billion unique identifiers each year. Leveraging the Mojix high-security, scalable SaaS traceability platform, Seagull delivers end-to-end intelligence, harmonizing data to drive operational efficiency, enhance customer experiences, and reduce risk. Learn more at 

We're a growing, profitable, mid-size business with a 40-year history of leading in our field.  Headquartered in Redmond, Washington, with offices across the United States, Europe, and Asia, Seagull empowers businesses worldwide to keep their products moving, traceable, and safe.  You'll work with global, talented, and diverse teams, passionate about what they do and its impact on everyone, everywhere.  Join us and help shape the way the world works.

LOCATION
This position is located in Madrid, Spain under a hybrid work model. Local candidates only, please.

WHO YOU ARE
Friendly and energetic individual who truly appreciates the importance of outstanding customer relations in a sales environment. You may be early in your career, or new to inside sales, but are eager to expand your knowledge of valuable sales and technical skills, to add value to our dynamic team. Along with your excellent verbal and written communications skills in English, you are also fluent in Spanish. You are looking to sell a product beyond the ordinary at a highly successful and innovative software company.

WHAT YOU WILL DO

• Manage and grow channel relationships by supporting end users, channel partners, and the outside Sales Team through phone, email, and chat; respond promptly to inquiries and qualify new leads.
• Consult and advise partners and customers on appropriate BarTender software licensing options to ensure the best fit for their needs.
• Prospect and develop new business by initiating and following up on outbound calls and email communications, including marketing-generated campaigns.
• Drive lead and opportunity management by accurately entering and maintaining data in the CRM, tracking opportunities through all stages, and proactively managing a sales pipeline to reflect activity and reduce churn.
• Collaborate closely with Regional Sales Managers on accounts, channel partners, and opportunities to ensure mutual alignment on customer needs and buying cycles.
• Generate and deliver quotes for software licenses based on product interest and prospect qualification within assigned territories.
• Identify and pursue upsell/cross-sell opportunities with partners and end users; engage Regional Sales Management as needed to maximize revenue potential.
• Work cross-functionally with internal teams — including Technical Support, Orders, Renewals, and Marketing — to ensure smooth order processing, accurate quoting, and consistent messaging.
• Maintain daily sales operations by processing sales queues, answering customer and partner questions, and facilitating orders in a timely manner.
• Follow established sales processes by utilizing Seagull's specific sales methodology and Dynamics CRM to track all assigned opportunities; comply with input and direction from sales management.
• Communicate regularly with your manager in weekly 1 to 1s and participate in territory-based alignment meetings with the Regional Sales Manager, Inside Sales Manager, and Sales Director to discuss activities, opportunities, and issues.
• Support EMEA-speaking partners and customers to expand Seagull's reach in multilingual markets.

WHAT WE REQUIRE

• A tremendous hunger for delivering results  
• 2 years' experience in sales and/or customer service.
• Ability to communicate clearly and effectively in English, French or German will be a plus.
• Strong organizational skills with outstanding attention to detail.
• Dedication to outstanding customer service.
• Positive, team-oriented attitude.
• Experience using Windows and common Windows software.
• Inside sales, customer account coordination and administrative experience preferred.
• Experience with CRM applications and order entry software a plus.
• Genuine interest in high-tech products.
• Ability to travel 1-2 times a year to participate in industry conferences and shows.

EDUCATION

• College Degree in business, marketing or similar field preferred, or equivalent experience.

COMPENSATION & BENEFITS

• Compensation for this full-time job is within a salary band of 30,000 EUR – 40,000 EUR, with participation in a quarterly commission plan. The specific salary offered to a candidate may be influenced by various factors, including but not limited to the candidate's relevant experience, education, or location.
• Work in an international, dynamic and passionate environment with a great company culture.
• Join a growing and stable international Company.
• Company paid Private Medical and Life Insurance.
• Flexible compensation benefits program (Transportation card, Lunch tickets etc.).
• Chill-out and collaboration spaces in a modern office environment.
• Office located in Madrid.
• Professional training, and development opportunities available.
• Fun staff and team-building activities—anniversary party, lunches and seasonal events.

TERMS OF EMPLOYMENT

• This is a full-time position with benefits
• Temporary contract 10 months with the possibility to remain as "indefinido".
• You must be able to provide documentation that proves authorization to work in Spain upon hire

OUR CULTURE

We offer a dynamic, culturally diverse, and fun environment where people with energy, creativity, and passion work together to deliver amazing product experiences for our customers. Join a team where your background is valued and respected, and your unique insights and ideas contribute to building a culture of diversity, equity, and inclusion. 

EQUAL EMPLOYMENT OPPORTUNITY

Seagull Software, LLC, is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of recruiting and employment.