Operations & Quality Intern

Before applying:
please note that to be eligible for this position, you must be currently enrolled at a university in Spain
and remain enrolled until the end of the internship
. You must also be available to start the internship in
February 2026
and continue participating in the program until
June–July 2026
.

About The Role
Join HP's EMEA Service Supply Chain team and gain hands-on experience in quality and operations management

As a Quality and Operations Analyst Intern, you'll work on real-world projects that improve repair and refurbishment processes for HP printing products across Europe, Middle East and Africa. This is a unique opportunity to develop analytical, operational, and problem-solving skills in a global tech leader while collaborating with international teams.

HP EMEA Service Supply Chain Print team (Consumer and Commercial) outsources refurbishment operations for service units to two partners located in Poland and the Czech Republic. The EMEA Service Supply Chain Organization is responsible for specifying, qualifying, and controlling the work performed by these partners.

Key Responsibilities (including But Not Limited To)

• Contribute to continuous improvement of repair processes to sustain operational performance and cost efficiency.
• Assist in defining and implementing KPIs to monitor and control partner performance.
• Collaborate to ensure end-to-end operational excellence, driving changes that improve customer satisfaction while reducing cost and waste.
• Support investigations and quality assessments related to issues and escalations.
• Perform quantitative and qualitative analyses to support transformation projects.
• Work across teams and organizations to ensure alignment and consistency.
• Assist in business reviews with repair partners (weekly, monthly, quarterly, yearly).
• Help ensure partners have the right capacity and technical capabilities in place.
• Support qualification and auditing of repair processes.
• Participate in cost-saving initiatives from ideation to deployment.
• Document processes and maintain accurate records.

Requirements

• Bachelor's degree in Engineering (preferably Industrial, Electrical, Mechanical, or Data) or equivalent combination of education and experience.
• Fluent in English (international experience is a plus).
• Strong analytical and organizational skills in a complex environment.
• Knowledge of business process management.
• Excellent communication, teamwork, and problem-solving abilities.
• Self-motivated, proactive, and able to work in a fast-paced, customer-oriented environment with minimal supervision.

What We Offer

• Real Impact: Contribute to projects that improve operational efficiency and customer satisfaction across EMEA.
• Learning & Development: Gain exposure to supply chain processes, quality management, and data-driven decision-making.
• International Environment: Work in a diverse, global team with opportunities to network across multiple countries.
• Flexibility: Part-time internship based in Sant Cugat del Vallès, with hybrid work options.
• Mentorship: Learn from experienced professionals in one of the world's leading technology companies.

Experience Our Benefits
Being part of HP means access to an international community with lots of growth opportunities within the company, professional development resources, networking opportunities, while enjoying in a great atmosphere making an impact. This is what we offer:

• Paid internship
• You will be able to choose either work office-based or hybrid work style.
• Flexible schedule for part time (4h/day) or full time (8h/day) for a 6 to12 months agreement.
• Lunch in the cafeteria.
• Love sports? Then take advantage of our sports center (indoor and outdoor); gym, squash courts, tennis courts, basketball courts and with 25+ regular coordinated activities / sports, such as HIIT training, squash, basketball and yoga.
• A NextGen employee Network, which host fun events on a regular basis.
• Free printing Happy hour – from photographs to large posters. And Hands-on workshops to print with the latest technology – from wall covers to 3D printed models.

Sounds like you? Please apply and let's talk