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Marketing and Customer Support Internship

hace 3 semanas

Barcelona, Barcelona, España Hosco A tiempo completo

About Hosco – Hospitality Connection:

Hosco is the world's leading hospitality network, bringing together the industry's top players and the best hospitality talents into one place. A Swiss company launched in October 2011, Hosco is designed to improve how hospitality talents, employers, and schools meet and interact globally.

The Role:

We seek a proactive, creative, and positive Marketing and Customer Support Intern to help us grow and improve our marketing initiatives across multiple channels (social media, customer support, etc.). You will assist with key day-to-day activities, maximizing job performance and ensuring a smooth experience for our users. This is a hands-on role where you will have the opportunity to bring new ideas and work in a supportive, international team.

Responsibilities:

  • Social Media
    : Assist with planning and executing campaigns on Instagram and LinkedIn, including content creation and publishing posts according to the social media calendar.
  • Customer Support
    : Manage customer support channels and resolve member inquiries promptly and professionally.
  • Campaigns and Performance
    : Support the marketing team in maximizing job performance and other functional aspects of day-to-day activities. Conduct research, troubleshoot keywords, and analyze data to improve campaigns and processes.
  • Metrics
    : Keep track of performance metrics across different channels, mainly social media.
  • Video Editing
    : Edit short videos and images for social media with support from the team, following established templates.
  • Content Support
    : Assist with coordinating the publication of blog content for both B2C and B2B platforms, ensuring all necessary materials are ready and uploaded in a timely manner. Support translation coordination when needed.

Requirements:

  • Fluent in English, with either French or Italian preferred.
  • Strong communication skills, both written and verbal.
  • You are creative, resourceful, and able to think outside the box.
  • A proactive, can-do attitude and a desire to take ownership of tasks.
  • Currently enrolled in or recently completed a degree in marketing, communications, or a related field.
  • Passionate about the hospitality industry and eager to learn.

What We Offer:

  • A
    paid internship
    within a vibrant international team based in our central Barcelona office, with hybrid working options.
  • A supportive environment with opportunities for growth in a company with a global reputation.
  • The opportunity to gain hands-on experience in a fast-growing startup and the hospitality industry.

If you are ready to join a dynamic team and help make hospitality an exciting journey for our users, we'd love to hear from you