Customer Support

hace 2 días

Barcelona, Barcelona, España Camaloon A tiempo completo


We are searching for bright and potential talents

Camaloon is an ecommerce that allows customization of a wide range of products (buttons, stickers, magnets, etc), using both your own designs and designs from artists from around the world. Products are made in our facilities located at the heart of 22@, Barcelona's innovation district.

Camaloon is a company with a young and versitile team with a clear international focus, that offers solutions to both companies and individuals. We inspire our clients to create unforgeteable products.

Camaloon is also a part of itnig, an space shared by tech startups where every week different activities like events, sports or afterworks take place. A multicultural environment that helps fostering collaboration and learning.

The mission:
To support our international growth, we are now looking for great people to join our Customer Support & Telesales department to be the human contact with our clients.

Right now our needs involve support to the Spanish market, with highly sales skills.

Duties and responsibilities:
Duties and responsibilities:
- Responsible for generating leads and sales from new and existing accounts.
- Product cross-selling
- Responsible for the communication with prospective clients and building customer loyalty.

- Effective in- and outbound call handling to build up a healthy pipeline and deliver consistent results
- Processing customer orders and maintaining these orders
- Answering customer queries and complaints via email, chat and/or telephone
- Working with management team, assisting them with potential products and services that could be added
- Accomplishing results on your own and with your team

Required Skills

- Telesales experience
- Customer service experience
- Excellent communication and problem solving skills
- Empathy and persuasion skills
- Negotiation skills
- Proactivity

What do we offer?

- Be part of a team and help building the future of the company. And we do mean this. You'll be the one talking to clients and getting insights about their needs.

- Full training and continuous learning in a multilingual, multicultural environment

- Good work/life balance.

Don't miss the opportunity to contribute to our challenging project as part of a great team
of Customer Support & Sales

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