Senior People Operations Specialist

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to the Senior People Director and Regional People Lead, you will create impact within our People Operations Team, in the global People Department. We take pride in driving operational excellence and innovation across our European teams and in continually enhancing the employee experience through smart, human-centric and scalable processes.

In this position you'll contribute both locally and globally: supporting day-to-day People Operations while also leading international projects focused on process improvement, automation and systems integration. At Jellyfish, we are committed to fostering professional growth. Your career path could lead to broader People leadership, global project management, or senior people partnering roles.

Your primary responsibilities will include:

• Be the primary point of contact for HR operational queries, managing ticketing requests and resolving employee and manager questions related to People processes, payroll and benefits.

• Lead initiatives focused on process automation and efficiency. Contribute to our 2026 People roadmap by designing practical and cost-effective solutions that simplify and streamline workflows.

• Facilitate a smooth onboarding process and manage offboarding procedures to ensure compliance and a positive employee experience throughout the full lifecycle.

• Administer employment agreements, contract amendments and terminations in collaboration with internal teams and Finance, overseeing right to work checks and re-verifications, and keeping all documentation up to date.

• Collaborate with payroll partners to verify and confirm monthly data, guarantee timely reflection of changes such as promotions, salary adjustments, job title and reporting line updates, and resolve any discrepancies.

• Support compliance and reporting initiatives, including audits, statutory requirements and employee data reviews, making sure all processes align with local labour laws and internal policies while maintaining reliable data for analytics and decision-making.

Qualifications

• Fluency in both English and Spanish.

• Over 3 years of experience in People Operations, People Partnering or as an HR Generalist.

• Knowledge of employment legislation and HR compliance requirements in at least 2 European countries.

• Experience leveraging AI and other tools to streamline and automate People processes.

• Advanced Excel skills for generating reports and People Analytics.

• Familiarity with HRIS systems and their third-party integrations for data reporting, accounting interfaces or benefits reconciliation.

• When faced with a problem, you collaborate with the appropriate people to evaluate different options, adapt strategies and find practical solutions.

• You demonstrate empathy and adapt your approach to connect with individuals from diverse backgrounds and experiences.

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your CV in English.

Most of our Talent Acquisition Team will be on holiday until the second week of January. During this period, our response time may be slower; but you can rest assured that we will get back to you after this time.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

Reward: You'll be eligible to join our discretionary annual bonus scheme.

Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.

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