End User Support Specialist
hace 2 días
Essential Duties and Responsibilities:
- Level 1 support for all hardware and software related problems including troubleshooting and resolution.
- Monitor and process tickets / incidents.
- Act as central point of contact as part of end user support.
- Install, configure, administrate, and monitor end user devices, such as workstations, laptops, and other mobile devices with different operating systems.
- Maintain, configure, install, and monitor printers including centralized management software.
- Perform equipment install-move-add-change operational processes as needed by the businesses.
- Analyze and recommend new technology, upgrades, and services for end users.
- Plan, purchase, inventory, and asset tagging of software, computer equipment, peripherals, including: preparation and implementation of IT relocations.
- Rotation of on-call schedule for after-hours support.
- Participate in various IT and business projects.
- Management and support of mobile computing devices (phones, tablets) and UMTS (contract management), where applicable.
- IT support for warehouse management (scanner and printers), where applicable.
- Responsible for telephone and network socket patch management, where applicable.
- Participation in the continuous improvement of existing and new helpdesk processes.
- Collection and administration of documentation.
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End User Support Engineer
hace 2 semanas
Madrid, Madrid, España TP ICAP A tiempo completoThe TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data...
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L2 T Support Specialist
hace 2 días
Madrid, Madrid, España Ubique Systems A tiempo completoL2 IT Support SpecialistMadrid Spain6-9 Month contractOnsiteEssential Duties and Responsibilities:• Level 2 support for all hardware andsoftware related problems including troubleshooting and resolution.•Monitor and process tickets / incidents.• Act as central point of contact as part of end user support.•Install, configure, administrate, and monitor...
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Information Technology Support Specialist
hace 2 días
Madrid, Madrid, España Ubique Systems A tiempo completoLevel 1 support for all hardware and software related problems including troubleshooting and resolution.Monitor and process tickets / incidents.Act as central point of contact as part of end user support.Install, configure, administrate, and monitor end user devices, such as workstations, laptops, and other mobile devices with different operating...
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IT Specialist
hace 7 días
Madrid, Madrid, España Red Bull A tiempo completoCompany Description The IT Specialist is responsible for the day-to-day IT support of end-users and focuses to continuously work towards an improved end-user satisfaction, leveraging Red Bull's overall IT guidelines and IT service management processes. The person maintains an up-to-date and secure inventory of end-user's devices and subsidiary/branch office...
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it specialist
hace 2 semanas
Madrid, Madrid, España Red Bull A tiempo completoThe IT Specialist is responsible for the day-to-day IT support of end-users and focuses to continuously work towards an improved end-user satisfaction, leveraging Red Bull's overall IT guidelines and IT service management processes. The person maintains an up-to-date and secure inventory of end-user's devices and subsidiary/branch office IT equipment....
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User Acquisition Specialist
hace 3 días
Madrid, Madrid, España Headway Inc A tiempo completoHeadway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We're proud to be ranked 4th among the World's Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual....
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FULLREMOTE - Business Support Specialist
hace 1 semana
Madrid, Madrid, España CAPITOLE CONSULTING A tiempo completoWorking day type :Jornada Completa- #### Country:España- #### Province:Comunidad de Madrid- #### Description:Capitole Consulting keeps growing and we want to do it with you Are you a passionate Business Support Specialist? We have an exciting opportunity to join our team and help ensure the stability and efficiency of our sales processes and production...
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Desktop Support Specialist
hace 7 días
Madrid, Madrid, España EUCTECHS LTD A tiempo completoJob Title: Desktop Support Engineer L1Location: del Barquillo,13 Madrid, Spain (onsite)Start Date: ImmediateWorking hours: 1 pm to 9 pm Monday to FridayExperience: 1 to 2 years of relevant experienceContract Duration: 12 months (with the possibility of extension up to 3 years based on performance)Language: Spanish (C1, min B2) and English (B1,...
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Client Support Specialist
hace 2 semanas
Madrid, Madrid, España Winning A tiempo completoAtWinning Consulting, we are looking for aClient Support Specialist (Chinese-speaking)to join our teams at a major international bank. You will be part of the technical support team for a global supply chain finance platform, ensuring an excellent experience for suppliers and working closely with commercial and operations teams. Madrid...
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Technical Support Specialist
hace 2 días
Madrid, Madrid, España Destinus A tiempo completoAbout the roleImagine stepping into the frontline of Destinus everyday operations where you become the go to person who keeps our teams connected, equipped, and running smoothly. As a Technical Support Specialist you will support users in the operation of corporate information systems while maintaining the full IT setup of the local office. From computers...