Principal Solution Advisor, Supply Chain Management

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

Role Overview:

As the Senior Solution Advisor (SA), you will be working hand-in-glove alongside the sales team on key strategic customer engagements across the EMEA region. This requires orchestration of multi-disciplined teams against an agreed plan for the customer engagement. You will orchestrate appropriate extended team support as required throughout the engagement cycle.

It is expected that you will build strong relationships with our customers main business stakeholders, typically Chief Supply Chain Officers, Chief Operating Officers and other appropriate senior levels.
Creation of strong points of view that describe the business value our SCM portfolio will bring for your customers are a deliverable for each customer engagement. The development of solid mutually agreed customer business cases to support their investments will also be required.

Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.
It is expected that you have a deep knowledge of supply chains, how they operate across multiple industries and what is relevant for the senior customer stakeholders.

Additional role tasks will include:

• Support the Account Team by delivering end to end SAP SCM presentations to both customers and at events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions

• Evaluate account qualification criteria to determine further investment in pursuing opportunities

• Establish yourself as a thought leader within the account team and fine-tune account strategy

• Collaborate with the team in creating overall themes and competitive differentiation

• Be involved where appropriate in vigorous dry runs on strategic deals and customer engagements

• Build relationships with our SAP eco-system implementation partners and SAP services teams

• Engage with customers to continue selling the vision of SAP solutions and help secure contract renewals

• Leverage digital assets throughout the customer engagement, including demos, presentations, and other content

What you bring:

• 10–15 years of professional experience in large software/IT organizations, ideally in enterprise applications and strategic, customer-facing engagements

• At least 5+ years of proven SAP experience, with strong exposure to SAP Supply Chain solutions and transformation programs

• Strong planning expertise (priority focus) with solid knowledge of planning processes and operating models (e.g., demand planning, supply planning, S&OP and IBP-like processes)

• Deep Supply Chain domain understanding across industries, including the business implications of decisions spanning manufacturing, logistics, and asset & service operations

• Ability to build executive-level points of view, translate business priorities into outcomes, and contribute to mutually agreed business cases supporting customer investments

• Working knowledge of Cloud, Hosted Services, and SaaS/PaaS models in a B2B environment, with the ability to position credible adoption paths

• Strong awareness of competitor solutions in the supply chain space (and the ability to articulate differentiation clearly

• Consultative and communication strength: executive conversations, workshops, discovery, storytelling, objection handling, and effective solution demonstrations

• Energy, presence, and professionalism in customer interactions; ability to orchestrate extended teams with structure and accountability

• Languages: Mandatory Spanish and business-fluent English with excellent verbal and written communication skills

Meet your team:

• Customer Advocate: Collaborate to complement solution expertise and support customers

• Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement

• Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value

• SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: | Work Area: Presales  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid