Trade Support Analyst – IBERIA

Role Overview

We have an exciting opportunity for someone to join us as a Trade Support Analyst – IBERIA to work in a truly global environment, supporting our General Manager and trading team with the management of positions, reporting and coordination across multiple departments. Reporting to the General Manager, this role provides excellent long-term development potential for an individual eager to demonstrate their skills and experience within the fast-paced soft commodities sector.

Business Overview

Volcafe Ltd is one of the world's leading international green coffee trading companies, operating in over 20 countries globally. Our expertise spans green coffee procurement and preparation, sustainability, blending, quality control, risk management and export as well as importing and distribution. We supply the world's major coffee roasters and retail distributors with their green coffee requirements, with significant strategic growth ambitions for the future. We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Volcafe works across the whole green coffee supply chain to make coffee business better, together with our partners and employees. We have built and operate sustainable coffee supply chains across all our origins, addressing key economic, social and environmental issues in coffee farming communities. Our Volcafe Way farmer support programme engages with thousands of coffee farmers and provides a holistic response to the challenges they face.

This role will be working from our Volcafe office based in Madrid.

Key Accountabilities

• Support the trading department with the management of market and futures positions, inventory, open differential and traceability reports.
• Assist with month-end reporting processes and reconciliations to ensure data accuracy and compliance.
• Collaborate with trading teams in IBERIA and across origin offices to support the execution of global trading strategies.
• Work closely with the logistics and finance teams to create seamless customer interactions, ensure smooth transaction flows and resolve operational queries.
• Partner with the planning & buying teams to manage inventory, plan purchases aligned to sales goals, and contribute to the development of pricing strategies.
• Coordinate with marketing to strengthen brand awareness and positive association of the Volcafe brand.
• Support the finance team to ensure appropriate credit terms and payment conditions are applied to customers and suppliers.
• Understand and execute hedging activities in the futures market, contributing to effective risk management.
• Process daily sales, fixations and release of goods, monitoring quality and movement to ensure timely delivery in line with contractual terms.
• Support the EU's Deforestation and Regulation compliance processes and documentation requirements.
• Identify target markets, develop leads and contribute to the sales cycle to achieve trading and market targets.
• Maintain accurate CRM records, tracking opportunities and pipeline progress efficiently.
• Manage and coordinate the flow of coffee samples between origin and customer approvals, ensuring full traceability and timely follow-up.
• Liaise with global teams on the onboarding of counterparties within compliance and risk management systems.
• Collaborate with Health, Security, Quality and Environmental (HSQE) teams on annual recertification processes for International Featured Standards (IFS) and client communications.
• Provide operational and analytical support to the trading team, allowing traders to focus on strategic growth opportunities.

Skills and Experience

• Bachelor's degree in business administration, international trade, supply chain, finance or related field.
• Fluent in business Spanish and English, with language skills in Portuguese or French an advantage.
• Strong attention to detail and exceptional organisational skills.
• Advanced proficiency in MS Office Suite, particularly Excel.
• Experience using analytical and visualisation tools including PowerBI and Tableau is desirable.
• Solid understanding of futures markets and basic hedging principles.
• Knowledge of sustainability standards and certifications (e.g. FLO, FTUSA, RFA, 4C) is advantageous.
• Excellent written and verbal communication skills and the ability to collaborate effectively across teams and cultures.
• Proactive, analytical and adaptable with a continuous improvement mindset.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don't meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about 'what' we do, but these essential behaviours also provide a guide and measure for 'how' we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.