Finnish Speaker Ratkaisuasiantuntija Suomi Hybrid Malaga Valencia
hace 2 semanas
Summary
Hybrid position in Malaga or Valencia with structured business hours. Fluency in Finnish and good English is mandatory. Ideal backgrounds include customer support, digital platforms, cloud environments, troubleshooting, software navigation or technical consulting. Full training ensures successful onboarding regardless of previous experience. Relocation support is available, including flight reimbursement, airport pickup, accommodation assistance and documentation support. Benefits include private health insurance from day one, paid training, career development and a multicultural, supportive workplace.
Finnish Version
Suomenkielisenä Ratkaisuasiantuntijana autat yritysasiakkaita, jotka tarvitsevat ohjausta digitaalisten työkalujen käytössä, teknisiä selityksiä tai ratkaisuja alusta-alkaen. Työhösi kuuluu asiakkaiden ongelmien kartoittaminen, selkeiden ohjeiden antaminen, dokumentointi ja yhteistyö sisäisten tiimien kanssa. Hybridityömalli antaa sinulle joustavan yhdistelmän toimistotyötä ja etäpäiviä.
Päivittäisiin tehtäviin kuuluu tukipyyntöjen käsittely, konfigurointiin liittyvä neuvonta, ongelmien analysointi ja asiakkaiden ohjaaminen tehokkaisiin ratkaisuihin. Työskentelet kansainvälisessä ympäristössä, jossa tiimityö ja jatkuva oppiminen ovat keskeisiä arvoja.
Etsimme henkilöitä, jotka pystyvät kommunikoimaan selkeästi, oppimaan nopeasti ja ratkaisemaan haasteita rauhallisesti. Tekninen tausta ei ole pakollinen, sillä saat kattavan koulutuksen. Tärkeintä on motivaatio, tarkkuus ja asiakaskeskeinen ajattelutapa.
English Version
As a Finnish-speaking Solution Specialist, you will support clients who need assistance with digital platforms, software functionality or technical configurations. You will diagnose issues, provide structured guidance and ensure the client experience remains smooth and professional. This hybrid role combines office collaboration with remote flexibility.
Daily responsibilities include handling support cases, analyzing user challenges, documenting steps, guiding configuration processes and escalating complex matters when needed. Continuous coaching helps you build strong expertise in digital workflows.
This role suits analytical individuals who communicate clearly and value structured problem-solving. No technical degree is needed thanks to full training and ongoing development support.
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