French-speaking User-Generated Content

hace 3 días

Barcelona, Barcelona, España CBT A tiempo completo


Job Title: French-speaking User-Generated Content (UGC) Reviewer

Location: Barcelona, Spain

Work Type: Hybrid / Onsite

Employment Type: Full-time

About the Role:

We are looking for a detail-oriented and fluent French-speaking User-Generated Content (UGC) Reviewer to join our fast-growing team in Barcelona. As a UGC Reviewer, you will be responsible for reviewing, analyzing, and moderating content submitted by users to ensure it aligns with platform policies, community standards, and safety guidelines.

This is a critical role in helping maintain a safe, engaging, and respectful online environment, and it offers the flexibility of a hybrid work model, combining onsite and remote work options.

Key Responsibilities:

  • Review and moderate French-language user-generated content (text, images, videos, reviews, etc.) to ensure compliance with platform guidelines

  • Identify and take action on content that violates terms of service, including offensive, harmful, or inappropriate material

  • Ensure consistency in moderation decisions and maintain high-quality standards

  • Flag and escalate complex or sensitive issues to the appropriate teams

  • Maintain detailed records of moderation actions and decisions

  • Stay informed on current community guidelines, policies, and evolving trends

  • Collaborate with Trust & Safety, Legal, and Policy teams to ensure compliance and user protection

  • Provide feedback on recurring content trends or operational improvements

  • Contribute to the creation and refinement of moderation guidelines and processes

What You Bring:

  • Fluent in French (spoken and written)

  • Proficient in English (spoken and written)

  • Previous experience in content moderation, UGC review, or online safety is a strong advantage

  • High attention to detail with strong analytical and critical thinking skills

  • Ability to remain objective and handle sensitive or graphic content in a professional manner

  • Understanding of internet safety, community guidelines, and online platforms

  • Strong communication skills and team collaboration mindset

  • Familiarity with moderation tools, CRM/ticketing systems, and reporting dashboards

  • Ability to work in a fast-paced, target-driven environment

  • A proactive, flexible, and adaptive approach to work

What We Offer:

  • Competitive salary and bonus opportunities

  • Flexible hybrid work model (mix of remote and office days)

  • Health insurance, meal allowance, and wellness programs

  • Paid training and development opportunities

  • A modern, multicultural work environment in central Barcelona

  • Clear career progression and internal mobility opportunities

  • Relocation support (if needed)

  • Supportive and inclusive team culture

Working Hours:

  • Full-time: 40 hours/week

  • May include rotating shifts, weekends, or holidays depending on team needs


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