French-speaking User-Generated Content
hace 3 días
Job Title: French-speaking User-Generated Content (UGC) Reviewer
Location: Barcelona, Spain
Work Type: Hybrid / Onsite
Employment Type: Full-time
We are looking for a detail-oriented and fluent French-speaking User-Generated Content (UGC) Reviewer to join our fast-growing team in Barcelona. As a UGC Reviewer, you will be responsible for reviewing, analyzing, and moderating content submitted by users to ensure it aligns with platform policies, community standards, and safety guidelines.
This is a critical role in helping maintain a safe, engaging, and respectful online environment, and it offers the flexibility of a hybrid work model, combining onsite and remote work options.
Key Responsibilities:Review and moderate French-language user-generated content (text, images, videos, reviews, etc.) to ensure compliance with platform guidelines
Identify and take action on content that violates terms of service, including offensive, harmful, or inappropriate material
Ensure consistency in moderation decisions and maintain high-quality standards
Flag and escalate complex or sensitive issues to the appropriate teams
Maintain detailed records of moderation actions and decisions
Stay informed on current community guidelines, policies, and evolving trends
Collaborate with Trust & Safety, Legal, and Policy teams to ensure compliance and user protection
Provide feedback on recurring content trends or operational improvements
Contribute to the creation and refinement of moderation guidelines and processes
Fluent in French (spoken and written)
Proficient in English (spoken and written)
Previous experience in content moderation, UGC review, or online safety is a strong advantage
High attention to detail with strong analytical and critical thinking skills
Ability to remain objective and handle sensitive or graphic content in a professional manner
Understanding of internet safety, community guidelines, and online platforms
Strong communication skills and team collaboration mindset
Familiarity with moderation tools, CRM/ticketing systems, and reporting dashboards
Ability to work in a fast-paced, target-driven environment
A proactive, flexible, and adaptive approach to work
Competitive salary and bonus opportunities
Flexible hybrid work model (mix of remote and office days)
Health insurance, meal allowance, and wellness programs
Paid training and development opportunities
A modern, multicultural work environment in central Barcelona
Clear career progression and internal mobility opportunities
Relocation support (if needed)
Supportive and inclusive team culture
Full-time: 40 hours/week
May include rotating shifts, weekends, or holidays depending on team needs
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