Customer Acquisition Specialist

hace 1 semana

Port of Spain Trinidad and Tobago thehivecareers A tiempo completo


Title: Customer Acquisition Specialist

Location: Trinidad and Tobago

Job Level: Full-Time/Remote

Job Summary: The Customer Acquisition Specialist at The Hive Careers is responsible for developing and implementing strategies to attract new clients and expand the company's customer base. This role involves collaborating with marketing and sales teams to generate leads, optimize
conversion funnels and ensure a seamless onboarding experience for new customers.

Key Responsibilities:

  • Lead Generation: Identify and engage potential customers through various channels, including digital marketing, social media, email campaigns, and networking events.
  • Marketing Funnel Optimization: Analyze and enhance the customer journey from awareness to conversion, ensuring efficient and effective processes that maximize acquisition rates.
  • Data Analysis: Monitor and assess key performance indicators (KPIs) related to customer acquisition, providing regular reports and insights to inform strategic decisions.
  • Collaboration: Work closely with the marketing and sales teams to align acquisition strategies with overall business objectives and ensure consistent messaging across all platforms.
  • Customer Onboarding: Oversee the onboarding process for new clients, ensuring a positive experience that fosters long-term relationships.
  • Market Research: Stay informed about industry trends, competitor activities, and customer preferences to identify new opportunities for growth.
  • Budget Management: Manage acquisition budgets effectively, ensuring optimal
    allocation of resources to achieve targets.

Qualifications:

  • Bachelors degree in Marketing, Business Administration, or a related field.
  • Proven experience in customer acquisition, sales, or marketing roles.

Key Skills:

  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Excellent communication and interpersonal skills.
  • Proficiency in customer relationship management (CRM) software and marketing tools.
  • Ability to work collaboratively in a team environment.
    Self-motivated with a results-oriented approach.

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