Dutch Speaking Onboarding Account Manager

Join our dynamic team in vibrant Barcelona and work on an exciting project focused on
Digital Marketing Ads
—a game-changing tool for businesses everywhere

This Hybrid role is specifically tailored for individuals who can expertly navigate the complexities of the
Dutch market
. You will be responsible for onboarding and engaging with high-potential companies, potentially future unicorns, within a fast-paced, tech-focused environment. This involves building strong relationships, driving product adoption, minimizing client churn, and identifying growth opportunities and advocacy within our customer base.

Key Responsibilities
As a trusted advisor, your role will focus on developing and growing a portfolio of new clients and executing core sales and marketing strategies:

• Client Onboarding & PPC Campaign Development: Serve as the primary contact to onboard new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
• Sales & Service Promotion: Make outbound customer calls to actively promote and sell services.
• Needs Assessment & Solutioning: Detect and understand customer's objectives to offer adapted, results-driven solutions.
• Strategic Campaign Setup: Set up campaigns designed for immediate impact and long-term performance sustainability.
• Revenue Growth: Be responsible for increasing client spend and achieving campaign upselling targets.
• CRM Management: Create, maintain, and update a comprehensive customer database.
• Volume Management: Handle a high volume of potential clients daily through phone calls.
• Performance Analysis & Reporting: Regularly monitor, analyze, and report on campaign performance using key metrics ($KPIs$). Provide actionable insights and recommendations to clients for continuous optimization.
• Market Feedback Loop: Gather and synthesize market intelligence and customer feedback regarding product features and regional needs to inform internal strategies.
• Content & Strategy Guidance: Advise clients on integrating Google Ads with their broader digital marketing funnel, including landing page optimization and audience targeting refinement.

Requirements
Essential Qualifications

• Education/Experience: BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience.
• Language Skills: C1-C2 level of Dutch (native-level fluency).
• Operational Excellence: Demonstrated ability to work independently, manage CRM systems, and integrate AI tools into workflows to personalize outreach.
• Soft Skills: Persuasive communication, goal-oriented mindset, and the ability to explain complex ideas clearly.

Specialized Skills For The Dutch Market

• Market Understanding: Comprehensive understanding of the Dutch market, including cultural nuances and local business practices.
• Strategic Positioning: Capability to identify high-growth companies and position Google Ads as an integrated solution within the Dutch digital marketing ecosystem.
• Stakeholder Management: Ability to manage complex stakeholder structures and build rapport with key Dutch stakeholders.
• Regulatory Knowledge: Awareness of local regulations, especially concerning data privacy (GDPR), and the ability to address the client's focus on data protection.

Desirable Skills

• Data-driven critical thinking and solution orientation.
• Collaboration and high Emotional Intelligence.
• Entrepreneurial and innovative mindset.

Benefits & Offer

• Contract: Full-time (39 hours/week) hybrid position in Barcelona.
• Work-Life Balance: Hybrid model (2 days office / 3 days remote).
• Relocation Support: Comprehensive assistance for those moving to Barcelona.
• Health Coverage: Private Health Insurance.
• Professional Growth: Continuous skill development, Google Ads certifications, and clear career path opportunities supported by dedicated coaches.
• Work Environment: Engaging contests, dynamic business casual culture, and a prime office location at the World Trade Center, Barcelona, right by the sea.