AE Operations Specialist

Genesy AI is a Barcelona-based startup on a mission to revolutionize how B2B sales and prospecting teams operate. Our cutting-edge AI-driven lead generation technology empowers sales teams to focus on what truly matters: selling. By automating manual prospecting, we help optimize workflows, ensuring a predictable and scalable sales pipeline—no wasted time, just results.

After successfully raising €5 million in a landmark seed funding round, we are looking to grow our teams and scale in key markets.

About the role

As an AE Operations Specialist (Deal Desk), you will be the operational backbone behind Genesy's most complex and high-impact deals.

This role exists to unblock sales, protect the company, and accelerate deal velocity. You sit at the intersection of Sales, Product, Legal, Finance, and Leadership, ensuring that non-standard deals move forward quickly without compromising Genesy's commercial, legal, or product integrity.

You are not here to sell, you are here to make selling safer, faster, and scalable.

• Unblock complex deals without increasing risk
  You will handle deals involving custom product requests, pricing exceptions, non-standard contract terms, and policy deviations. Your challenge is to move these deals forward with clarity and speed, while making trade-offs explicit and protecting Genesy's long-term interests.
• Enforce deal integrity while partnering with Sales
  You will work closely with Account Executives who are under pressure to close. You must be trusted as a deal enabler, while also having the backbone to push back on structures, shortcuts, or concessions that expose the company to risk or set bad precedents.
• Turn deal chaos into scalable operations
  What starts as manual deal support should evolve into clear rules, playbooks, templates, and approval paths. Your role is to identify recurring friction and fix it at the system and policy level, reducing sales cycle time at scale.

About you

You are a commercially minded operator who enjoys sitting in the middle of complex decisions. You are calm under pressure, structured in your thinking, and comfortable being the person who brings clarity when others are optimizing for speed alone.

• Strong commercial and operational judgment
  You have experience supporting complex B2B SaaS deals and understand the implications of pricing, product scope, contract terms, and policy exceptions. You know when to approve, when to escalate, and when to say no.
• Ability to orchestrate cross-functional decisions
  You can coordinate effectively between Sales, Product, Legal, Finance, and Leadership, driving decisions forward without unnecessary friction or delay.
• Backbone, integrity, and partnership mindset
  You can push back on Sales when needed without damaging trust. You protect the company while genuinely helping AEs close deals faster and cleaner.
• Fluency in English
• Open to work from our fantastic office with occasional Work From Home

What we offer

Competitive salary tailored to your experience.

 Enticing performance bonuses that you won't see anywhere else.

 Flexible remuneration through Cobee.

 Short Fridays all year round and extra days of vacation for your birthday and Geneversary.

 Working remotely for two weeks in August from anywhere in the world.

 A discount on a premium gym (with spa access) just a step away.

 Free fresh fruit every day to help you care for your health.

 Free coffee to keep you energized.

 A discount at a beachfront cafe where you can also get daily menu deals.

 Beachfront office so you can work with stunning sea views—an inspiring and energizing workspace.

 Direct beach access to take breaks by the sea and recharge.

 Continuous learning, including but not limited to mentoring, coaching, workshops, and opportunities to attend SaaS conferences.

 Career growth opportunities, as we won't let your dedication and results go unnoticed.

 Team gatherings and celebrations, because we love to build connections and celebrate achievements together.

 A collaborative culture because we foster hard work, teamwork, transparency, and respect, encouraging open communication and a positive environment where your voice matters.

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If you're not sure you meet 100% of the requirements — we still want to hear from you.
Research shows that candidates from underrepresented groups often self-select out even when they're a strong match. If this role excites you and you believe you can have an impact at Genesy, we encourage you to apply.