Director of People Operations

Hello
We're looking for a
Director of People Operations & Labour
to join the team and help us boost the company to the next level.

THE ROLE
The
Director of People Operations & Labour
role combines
deep labour law expertise
,
operational excellence
, and
strategic leadership
in a fast-growing, international tech environment. The Labour Relations Director will act as the
primary point of reference for all labour, regulatory and complex employee matters
, partnering closely with senior leadership to support sustainable growth.

Your responsibilities:
Labour Strategy & Business Alignment

• Define and execute the global labour relations strategy aligned with business priorities in a fast-growing international tech environment.
• Act as the company's primary authority on Spanish labour law, ensuring full legal compliance and risk mitigation.
• Provide labour guidance and oversight across other jurisdictions, supporting international growth and local compliance.
• Assess labour risks related to organizational changes, restructurings and operational scale-up.

Governance, Compliance & Policy Development

• Develop and maintain global labour policies, frameworks and procedures that ensure consistency, scalability and legal compliance.
• Review and oversee employment contracts, contractual addenda, disciplinary frameworks and labour-related documentation.
• Lead internal and external labour audits, ensuring documentation accuracy, traceability and regulatory compliance.
• Implement monitoring and control mechanisms to ensure robust labour governance across all territories.

Union & Employee Representative Relations

• Define and manage the company's strategy for relationships with works councils, employee representatives and unions.
• Lead collective bargaining processes, consultations and formal information and negotiation procedures.
• Represent the company in labour-related proceedings and formal interactions with social partners and authorities.

Leadership of People Operations

• Lead, develop and scale a high-performing People Operations team.
• Ensure compliant management of Social Security procedures, contract changes, terminations and regulatory filings.
• Oversee payroll governance and drive process automation to improve efficiency, scalability and accuracy, in close collaboration with Finance and external providers.
• Ensure HSE (Health, Safety & Environment) compliance and risk-prevention standards across offices.

YOUR PROFILE

• 8–12+ years of experience in Labour Relations, Employment Law or Employee Relations, preferably in multinational or high-growth tech/SaaS environments.
• Strong expertise in Spanish labour law and solid knowledge of international labour frameworks.
• Proven experience managing complex ER cases, labour disputes, reorganizations, negotiations, works councils and unions.
• Experience leading People Operations or HR operational teams, including Social Security processes, payroll governance and labour documentation.
• Ability to design and scale compliant, structured and efficient processes in fast-growing organizations.
• Strong analytical, risk-assessment and decision-making skills with a business-oriented mindset.
• Excellent communication, negotiation and stakeholder management skills at senior level.
• Degree in Law, Labour Relations or related field; additional specialization is a plus.
• Fluent in English and Spanish; additional languages are a plus.

Perks of being part of our team

We care about people and we also offer a lot of benefits for employees:

• High growth, multicultural and friendly environment
• Continuous training and learning based on your needs
• Alan private health insurance
• Healthy life with Wellhub(Gyms, pools, outdoor classes)
• Save expenses with Cobee
• Language classes with Preply
• Get the most out of your salary with Payflow
• Breakfast in the office and organic fruit
• Nora and Apetit discounts
• Pet Friendly

About Us
Factorial is an innovative Business Management Software solution designed to streamline company processes for small and medium-sized enterprises. Founded in 2016, our mission is to help companies automate workflows, centralize people data, and make better business decisions. With customers across over 60 countries worldwide, we've built a diverse team that's driving change in the business management tech space. Join us as we continue our rapid growth journey

Our Values

• We own it: We take responsibility for every project. We make decisions, not excuses.
• We learn and teach: We're dedicated to learning something new every day and, above all, sharing it.
• We partner: Every decision is a team decision. We trust each other.
• We grow fast: We act fast. We believe that the worst mistake is not learning from them.

Wanna learn more about us? Check our website