Sales Enablement Manager

At Lighthouse, we're on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.

Backed by $370 million in series C funding and driven by an unwavering passion for growth, we've welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities.

At Lighthouse, we're more than just a workplace – we're a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry's most exciting rocket-ship?

What you will do:

The Sales Enablement Manager will be a critical member of our Global Commercial Enablement team, reporting to the Sr. Manager, Commercial Enablement. They will be responsible for enhancing the performance and productivity of our global sales teams focused on Lighthouse's Direct Channel Growth platform (formerly The Hotels Network.) This role involves the development, implementation and evaluation of an effective onboarding program as well as ongoing training programs and building enablement resources and processes for Lighthouse's sales professionals globally who are responsible for selling this platform. A successful candidate will collaborate within the Revenue organization as well as with cross-functional teams, ensuring that our sales team is well-equipped to achieve their targets and drive the company's growth.

Where you will have impact:

• Create and deliver live training sessions, workshops, and resources through the strategic development and management of sales enablement content that aligns with the business's needs.
• Design and develop scalable eLearning modules and on-demand training programs that accelerate new hire ramp time and continuously upskill our global sales team.
• Own the curriculum for new hire onboarding, creating, delivering and evaluating the new hire training programs, including successful train-the-trainer initiatives and eLearning design and development, focusing on consistency in knowledge and skills.
• Identify skill gaps and create sales enablement resources to enhance the sales skills of team members, such as; prospecting, sales techniques, objection handling, and negotiation skills.
• Conduct needs analyses and collaborate with stakeholders to define clear and measurable learning objectives that align with business needs.
• Engrain the sales methodology (rooted in MEDDPICC) across the Direct Channel Growth Platform sellers, including assessing gaps, creating and implementing training and resources, and fostering a culture of efficiency and excellence within this team.
• Define, track, and report on key performance metrics and enablement program effectiveness, making data-driven adjustments as needed.
• Create enablement resources that are critical to the success of the Direct Channel Growth sales team members, including, but not limited to, ROI calculators, process job aids, 1-pager reference guides, AI battlecards, objection handling guides, value proposition cheat sheets, short-form videos, etc.

About our team:

Join our dynamic Revenue team of over 130 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization.

The mission of our sales enablement team is to create and deliver high quality and high value training designed to accelerate sales performance and productivity in a significant and measurable way. You'll be part of a global team, with close colleagues in Singapore and Denver.

Who you are:

• The ideal candidate has a Bachelor's Degree in Hospitality, Business, or Learning & Development

• Proven experience in sales or sales enablement, sales training and coaching roles.

• Knowledgeable about sales strategies, methodologies, and best practices, MEDDPICC preferred.

• Knowledgeable about the hospitality industry, specifically in hotel marketing.

• Ability to translate complex topics into consumable, effective training and support materials.

• Experience applying adult learning theories and instructional design models (like ADDIE or Bloom's Taxonomy) to create effective learning experiences preferred.

• Competency with multimedia development tools for basic video and audio editing.

• Ability to quickly learn and synthesize information about products, market positioning, and competitive landscapes to build relevant and credible training content.

• A strong creative and visual sense for designing professional, on-brand courses that are both aesthetically pleasing and instructionally sound.

• You are fluent in English and have excellent written and oral communication skills.
  
  

What's in it for you? 

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 75,000+ users worldwide.
• Data culture growth: Opportunity to evolve data culture in a fast-growing scale-up.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. #LI-Hybrid