Technical Service Engineer
hace 1 semana
As the GTS Engineer, you support service and delivery which include onsite and remote activities primarily in Spain, and across Europe (10 countries). To assure customer equipment runs according to manufactures specifications while providing assurance all compliance results are met against timelines. Your targets including but not limited to:
Responsible for LED display after-sales troubleshooting, installation and commissioning, maintenance and ect.
Responsible for the maintenance of LED display rework products;
Responsible for the analysis and statistics of after-sales product quality problems, after-sales documents and maintenance records;
Responsible for handling customer complaints, solving customer problems, and maintain higher level of customer satisfaction;
Responsible for promoting paid after-sales service to customers and signing paid service maintenance contracts.
To be a successful applicant, you need to have:
1.Diploma or above in electronic and electric engineering, Mechanical engineering from recognized university;
2.Minimun 2 years experience in in after-sales service, maintenance, and debugging of repairing station;
Proficient English speaker; Chinese is a plus;
Open to accept regular international travelling.
Adaptability to fast pace and heavy work load.
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