Technical Trainer

hace 3 horas

Madrid, Madrid, España Changan Europe A tiempo completo

About the Role

We are looking for a Technical Trainer & Support Engineer to play a key role in our after-sales operations in Spain. This position combines technical support, fault diagnosis, and workshop technician training, ensuring that our distributors, dealers, and service centers deliver high-quality service standards. You will provide direct support to our Spanish dealer network, lead technical training programs, and collaborate with internal teams to drive product and service improvements.

Key Responsibilities

  • Technical Support & Fault Diagnosis
  • Provide technical after-sales support and diagnostic guidance for Spanish distributors and service centers.
  • Troubleshoot and resolve technical issues remotely or on-site when required.
  • Collect, analyze, and interpret failure data from the Spanish market to identify trends and propose actionable improvements.
  • Collaborate with R&D, Quality, and Manufacturing teams to support product improvement initiatives and ensure timely issue resolution.
  • Prepare and maintain technical service documentation, including diagnostic guides, troubleshooting manuals, and technical analysis reports.
  • Training & Knowledge Development
  • Lead and deliver training courses (in-person and virtual) for distributors and service teams across Spain.
  • Provide on-site training to enhance diagnostic capabilities and service quality.
  • Oversee preparation and updates of training materials, ensuring they are accurate, relevant, and aligned with the latest automotive technologies.
  • Conduct post-training evaluations, analyze feedback, and improve training content and methodologies.
  • Collaborate with technical engineers to integrate real-world technical cases into training modules.
  • Support technical events such as skills competitions and other after-sales activities.

Requirements

  • Bachelor's degree or above in Automotive Engineering, Mechanical Engineering, Electrical Engineering, Automation, or related fields.
  • Minimum of 5 years' experience in automotive after-sales service, technical support, or technical training (experience with high-end brands and EVs is a strong plus).
  • Strong knowledge of vehicle systems: mechanical structures, electrical architecture, and diagnostic tools.
  • Native Spanish, fluent in English (spoken and written) with strong presentation skills; proficiency in Chinese is an advantage.
  • Excellent communication, coordination, and cross-cultural skills.
  • Hands-on, practical problem solver with a structured and logical mindset.
  • Strong sense of responsibility, customer service orientation, and ability to work independently.
  • Flexible and willing to travel within Spain and occasionally abroad (including China).

Work Location:

  • Madrid, Spain (with occasional international travel, including to China).

  • Technical Support Graduate

    hace 3 días

    Madrid, Madrid, España AVEVA A tiempo completo

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and...

  • Technician CV Workshop

    hace 7 días

    Madrid, Madrid, España ZF Group A tiempo completo

    Job description:About the Team:A technical team for Commercial Vehicles in Iberia, providing product training, developing the service network, offering technical support, and managing warranty administration and technical reporting for ZF and Wabco products.What you could expect as a Technician CV Workshop & Network, pro Academy:CV Technical responsible for...

  • Sales Trainer Medical Device Iberia

    hace 2 horas

    Madrid, Madrid, España Coloplast A tiempo completo

    Coloplast is a leader within Medical Technology and a truly professional and global company with over employees around the globe. We are ambitious and successful; we are innovative, and we grow - all in the pursuit of our mission of making life easier for people with intimate healthcare needs.The jobOverall, by working closely with sales leaders and other...

  • Coding Specialist

    hace 1 semana

    Madrid, Madrid, España Invisible Agency A tiempo completo

    Are you a coding expert fluent in Spanish (Spain) eager to shape the future of AI? Large‑scale language models are evolving from clever chatbots into powerful engines of scientific discovery. With high‑quality training data, tomorrow's AI can democratize world‑class education, keep pace with cutting‑edge research, and streamline software development...

  • STEM Specialist

    hace 1 semana

    Madrid, Madrid, España Invisible Agency A tiempo completo

    Are you a STEM expert fluent in Spanish (Spain), eager to shape the future of AI? Large‑scale language models are evolving from clever chatbots into powerful engines of scientific discovery and technical problem-solving. With high‑quality training data, tomorrow's AI can democratize world‑class education, keep pace with cutting‑edge research, and...

  • Senior Manager, Sales Engineering

    hace 2 semanas

    Madrid, Madrid, España Visa A tiempo completo

    Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • Information Technology Graduate

    hace 1 semana

    Madrid, Madrid, España AVEVA A tiempo completo

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and...

  • Information Technology Graduate

    hace 6 días

    Madrid, Madrid, España AVEVA A tiempo completo

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and...

  • End to End Process Improvement Expert

    hace 2 semanas

    Madrid, Madrid, España AZGROUPPROD A tiempo completo

    As an End-to-End Process Improvement Expert, you'll lead the transformation of operational processes across MDDR/EL lines of business within our Operations division. Reporting to Global E2E Process Improvement Senior Managers, you'll be at the forefront of integrating advanced automation and digitalization technologies to enhance efficiency and drive...

  • Support Specialist

    hace 3 días

    Madrid, Madrid, España Brainlab A tiempo completo

    Company Description Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our key to success is our creative, talented and hard-working team, which consists of around 2400 dedicated and inspiring individuals in 25...