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Customer Master Data Management Expert
hace 7 horas
Project context
Project Details
Location:
Barcelona, Spain or Hyderabad, India (desired)
Work mode:
Hybrid
Start date:
January 2026
Duration:
24 months (Jan 2026 – Dec 2027)
Extension possibility:
Yes
Language(s):
English
Team setup:
You will manage
1–2 MDM developers
and collaborate with Business/IT stakeholders and vendors
Contract type:
External Workforce / freelance engagement
Project Summary
We are evolving our Commercial Customer Master Data capabilities from a fragmented consolidation approach to a centralized Customer Master Data Management hub-and-spoke model deployed across multiple markets. The initiative focuses on improving data quality, governance, and end-to-end customer lifecycle management, while enabling seamless bi-directional integration with core enterprise systems and external data sources, leveraging a modern cloud-based MDM and data platform.
Goals and deliverables
Main Responsibilities & Key Activities
Own the
Customer MDM data model
(entities, Golden Record structures, hierarchies, relationships) and associated rules.
Configure and operate Informatica
IDMC C360
: entities,
match & merge
, survivorship, transformations, workflows, and APIs.
Provide hands-on functional SME support and
technical advisory
on solution design, platform capabilities, configuration patterns, and best practices.
Oversee
deployments / environment promotion / release activities
for C360.
Drive
data quality
implementation (rules, validation frameworks, monitoring) and translate governance policies into executable controls.
Support integration with enterprise and external ecosystems (e.g.,
SAP
, CRM platforms, IQVIA), including batch/near-real-time/API patterns.
Manage critical production data issues (matching conflicts, integration failures) and coordinate resolution with cross-functional teams and vendors.
Produce and maintain technical documentation, design artifacts, and contribute to knowledge transfer/onboarding materials.
Experience Required
6–8 years overall experience, including:
4–6 years hands-on
Customer MDM
(Golden Record, match & merge, survivorship, hierarchies/relationships).
3+ years on an enterprise MDM platform, specifically
Informatica IDMC / C360 (SaaS)
.
Experience with enterprise customer domains such as
HCO/HCP/Affiliation
and integrating external data providers (e.g., IQVIA).
Proven ability to advise stakeholders and delivery teams, and to coordinate with vendors/system integrators on complex issues.
