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Operations & Strategy Associate
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About The Role
We're looking for an Operations & Strategy Associate to support the Chief of Staff in driving alignment, operating cadence, and execution across the company.
This role is about making things run smoothly and predictably — coordinating complex processes, chasing inputs from senior leaders, and ensuring key meetings and deliverables happen on time and at a high standard. It requires a combination of organization, assertiveness, and emotional intelligence — someone who is confident enough to follow up and challenge when needed, yet self-aware, tactful and respectful in doing so.
You will be central to how the executive team operates: keeping leadership rhythms consistent, following up on decisions, structuring data and updates clearly, and drafting materials that communicate ideas effectively and concisely.
Why does this role matter?
You'll be a key enabler for the Chief of Staff and CEO — ensuring decisions turn into action, leadership processes run efficiently, communication across teams remains clear and aligned.
This role offers visibility into executive operations and strategy execution in a fast-paced global business, and the opportunity to grow into someone who deeply understands and improves how the company runs.
Responsibilities
Coordination & Execution
- Plan, coordinate, and track key executive processes — including QBRs, board prep, company calls, and leadership offsites.
- Manage inputs and deadlines across teams; assertively but respectfully follow up to ensure timely and complete responses.
- Prepare and refine executive materials — from slide decks to written summaries — ensuring clarity, accuracy and consistent tone.
- Maintain the CEO dashboard and other recurring reports, consolidating and interpreting data into clear, actionable summaries.
Process Improvement
- Identify inefficiencies in coordination, reporting, or communication and propose practical improvements to implement.
- Support the Chief of Staff in strengthening company-wide operating rhythms and accountability practices.
Operational Support
- Keep executive meetings schedules and documentation organized and up to date.
- Ensure recurring meetings (e.g., OKR reviews, leadership syncs) are well-prepared with outcomes well captured and followed through.
- Support the CoS and/or CEO on board processes. This includes scheduling, meeting prep and document coordination as appropriate.
- Anticipate coordination needs, cross-team dependencies, and potential bottlenecks and flag them proactively.
Requirements:
About You
Basic requirements
- 2–3 years of experience in an operational or coordination-heavy role — for example, project coordination, operations or program management in a tech company, startup, consulting, or other fast-moving environment.
- Fluent English speaker and writer.
- A deep curiosity and capacity to learn about the operations, strategy and product portfolio of our company.
- Strong coordination and follow-up skills; able to manage multiple projects and stakeholders simultaneously.
- Excellent command of PowerPoint/Google Slides and Excel, with comfort handling and presenting data accurately.
- Outstanding written communication skills — able to craft clear, concise summaries and executive-ready materials.
- Confident and assertive communicator, yet self-aware, tactful, and sensitive in your approach.
- Highly organized, detail-oriented and reliable, with the curiosity and business awareness to understand how the company operates and grows.
- Professional maturity and discretion when handling confidential information.
Why Freightos is the Perfect Runway for Your Career
- We genuinely value work-life balance We work hybrid, allowing you to enjoy quiet days at home, free from traffic, with in-office days, to meet your fabulous team face-to-face just 5 days a month.
- We believe that employees who get better make us all better. We strive for professional development and continuous learning. Alongside career support and guidance, you'll receive an annual training budget for personal and professional development.
- We don't just offer jobs—we offer a stake in something bigger. As part of Freightos, you'll be eligible to receive equity incentive grants that vest over time, aligning your success with the company's long-term growth. The more we build together, the more you benefit.
- A multicultural global team makes global freight easier. You'll work with people from around the world, gain new perspectives, and experience diverse ways of thinking—fun and eye-opening
- Some cool perks such as Private Health Insurance, Ticket Restaurant, and Flexible Remuneration options for nursery, transport, and restaurant vouchers.
- Flexible schedule & intensive working hours on Fridays so that you can enjoy a longer weekend :)
- Our office in Torre Glories is located in the center of the tech HUB in Barcelona and has stunning city views. We organize events and gatherings throughout the year to keep the team connected and energized.
Freightos is an equal opportunity employer, committed to treating all potential employees fairly and ensuring equal opportunities for everyone.
