Business Operations Data Analyst
hace 2 semanas
At Reverse Tech, we are on a mission to create, launch, and scale digital product brands in the health and wellness space. Our goal is ambitious – we aim to help 10 million people improve their health by 2026 through hyper-targeted, mass-scale brands. We specialize in subscription-based business models and pride ourselves on being results-focused, with no big egos, just big data.
What We Want to Achieve:
Our vision is to discover novel self-serve solutions to the world's greatest health problems, all while adhering to our core values.
We're looking for a Business Operations Data Analyst to join our remote, cross-functional team. In this role, you'll act as a key bridge between business, product, operations and finance — analyzing performance across our portfolio to uncover opportunities for optimization, pricing, payment efficiency, and product growth.
You'll combine your analytical and technical expertise to evaluate the business at every level — from payment conversion rates and refund behavior to customer LTV and cohort performance.
This is a hands-on analytical role for someone who enjoys diving deep into data, building automated insights pipelines, and shaping how data informs strategic decisions.
What will you do:
- Evaluate business performance: Analyze KPIs across acquisition, conversion, retention, and payments to identify growth levers and areas for improvement.
- Monitor financial health: Build automated reports and insights on revenue and payment success/failure rates.
- Support product and finance teams: Collaborate on initiatives to improve pricing, reduce payment friction, and increase overall profitability.
- Optimize and forecast: Develop models to predict business performance and test new initiatives' potential impact.
- Build and maintain dashboards: Own and evolve business performance dashboards in Tableau, Sigma, or similar tools.
- Enable data-driven decisions: Partner with engineering, data science and product to ensure the right data is tracked and structured for analysis.
- Experimentation & validation: Support A/B testing efforts with statistical analysis and actionable insights.
Who you are:
- 2+ years of experience in business, product, or financial analytics, ideally within a subscription or digital product business.
- Proficient in SQL (BigQuery experience preferred) and familiar with Python for analysis and automation.
- Comfortable working with large, complex datasets and multiple data sources.
- Strong understanding of business and financial metrics: revenue, ARPU, LTV, churn, CAC/CPA, margin, and payment metrics.
- Experience with visualization tools (Tableau, Sigma, or equivalent).
- Strong communication skills — able to turn complex data into clear, actionable insights for stakeholders.
- Comfortable in a fast-paced, remote environment with high autonomy.
Nice to have:
- Experience with payments frauds and complaints
- Experience with subscription models
- Experience with payments decline management
Our Values:
- Care: We support and stand by our team members in any situation, ensuring that no one is left behind.
- Extreme Ownership: We take responsibility not only for tasks under our direct control but for anything that impacts our mission's success.
- Identification: We take pride in being part of something bigger than ourselves, with the goal of changing the world by helping people get healthier.
- Communication: We value honesty and direct language, fostering a culture free of politics.
- Performance: We believe in providing full freedom while striving for top-notch performance from everyone.
- Trust: We value the words and qualities of our team members, fostering an environment of trust and respect
Benefits
What Our Team Members Get:
- 100% remote and flexible work hours
- Top notch equipment (MacBook Pro or PC, you decide)
- Learning from the best, including ex-Googlers and more
- Unlimited growth prospects
- Inclusion in a winning team
- Competitive compensation
- A fun, non-corporate atmosphere
If you're passionate about digital advertising, have a solid experience in customer segmentation and performance analytics, and are ready to join a dynamic, global team, we encourage you to apply. Help us shape the future of health and wellness through technology.
Learn more about us at and apply today to become a key player in our exciting journey.
*This position is offered as a Remote option, reach out to us to evaluate the options according to your location.
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