Hospitality Data Operations Analyst

Job Title

Hospitality Data Operations Analyst

Summary of the role:

The Hospitality Data Operations Analyst will be instrumental in maintaining and supporting global hospitality industry data to support our Business Intelligence Solutions. This role will perform a diverse set of critical duties related to the implementation and maintenance of processes to acquire and retain quality data assets. This role will work with the top global hospitality organizations and independent hotels to deliver data that meet extract specifications and pass data validation standards.

Your main responsibilities:

• Facilitate communication between the business and technical teams throughout the data acquisition process.
• Analyze and document business requirements to support the data acquisition process.
• Identify areas for data quality improvement and resolve data quality problems through error detection, correction, process improvement, and process design strategies.
• Utilize data profiling tools and database queries to uncover and determine root causes of data quality issues.
• Recommend enhancements to data acquisition processes and systems of record to improve data accuracy.
• Conduct ongoing data analysis and auditing to support timely and accurate delivery to clients.

About the ideal candidate:

• Relevant experience in the hospitality industry, with a solid understanding of hotel operations, terminology, and data standards.
• Experience writing and optimizing SQL queries for data extraction and analysis is beneficial
• Familiarity with ETL workflows, data warehousing, and/or Business Intelligence tools (e.g., Power BI, Tableau).
• Proven ability to efficiently manage and implement tactical projects.
• Understanding of database and data warehouse architecture is beneficial.
• Self-starter who works well in a collaborative and dynamic environment.
• Fluency in English.
• Excellent communication skills and a customer-focused mindset.

About the ideal candidate:

• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.